Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.7
307 Reviews
4.7

307 Reviews

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307 Reviews of Cyrena Morena

January 23, 2026

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Employee Rating

friendly staff and great with communication. Worked on getting warranty to cover parts and labor without having to ask for it. Very satisfied with my service. More

by christianje
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Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

January 11, 2026

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Cyrena handle the appointment professionally and with courtesy. She ordered the necessary replacement part and scheduled my follow-up appointment. Thank you. More

by RKOY
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Recommend Dealer
Yes
Jan 16, 2026

Capistrano Mazda responded

Thank you for your review!

January 03, 2026

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Excellent customer service and very courteous, professional and friendly. Video was exceptional and very informative for future maintenance. More

by GROMITNME
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Recommend Dealer
Yes
Jan 16, 2026

Capistrano Mazda responded

Thank you for your review!

December 12, 2025

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Very clean service area, nice waiting room with refreshments, super professional. I love the place, bought my CX90 there and going to buy the next one there, big part of me staying with Capo Mazda More

by RCHEEK7
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Recommend Dealer
Yes
Dec 15, 2025

Capistrano Mazda responded

Thank you for your review!

December 07, 2025

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It was good and on time service,technicians are experienced. Over all I am happy. More

by hmowlai
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Recommend Dealer
Yes

Other Employees Tagged: Forouz Mohisefat

Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

December 03, 2025

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The service was friendly and the communication was good. I was able to select any additional services I needed from the link they texted me. The video of the car is helpful too. I also got a discount that d More

by Megan
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Recommend Dealer
Yes
Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

December 01, 2025

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Good diagnostic process with video for customer. Always bring it back at the end sparkly clean. Thanks Cyrena for keeping me in the loop, PS good coffee while you wait. More

by sharonludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

November 26, 2025

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Employee Rating

They always take me on time whether I have an appointment or it’s a battery emergency! Cyrena is so knowledgeable and great to work with. I love the car wash post service! It’s worth the drive from mission V More

by jamiekrowe
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Recommend Dealer
Yes
Dec 12, 2025

Capistrano Mazda responded

Thank you for your review!

October 28, 2025

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Capistrano Mazda has absolutely the best Service Department. Cyrena does an amazing job of exceeding my expectations., every single time. More

by RITA.RECTOR
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Recommend Dealer
Yes
Oct 31, 2025

Capistrano Mazda responded

Thank you for your review!

October 26, 2025

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Cyrena was professional, knowledgeable, helpful with payment plans. I felt confident that I was getting good service. More

by EDSANDY
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Recommend Dealer
Yes
Oct 31, 2025

Capistrano Mazda responded

Thank you for your review!

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