Cyrena Morena | Page 30
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
329 Reviews
Write a Review329 Reviews of Cyrena Morena
May 09, 2019
Always excellent, fast & friendly. This was not my first visit to Capo Mazda, and it will not be my last. I always get greeted with a smile, the quote is reliable, and I get complimenta This was not my first visit to Capo Mazda, and it will not be my last. I always get greeted with a smile, the quote is reliable, and I get complimentary coffee while I wait. My car looked and sounded fantastic when I left, they even held open the door for me! Thanks Cyrena, it was a pleasure to meet you! More
Other Employees Tagged: Kira Uda
May 03, 2019
superb experience Fast, efficient, and friendly service. Accurate diagnosis of the problem with fair resolution at a reasonable cost. I would highly recommend the servi Fast, efficient, and friendly service. Accurate diagnosis of the problem with fair resolution at a reasonable cost. I would highly recommend the service department to others. More
Other Employees Tagged: Hector Arvizu , Laura Reiter
May 02, 2019
Very good The service writer and support staff were very professional and efficient I would recommend Mazda of San Juan to my friends and family thank you The service writer and support staff were very professional and efficient I would recommend Mazda of San Juan to my friends and family thank you More
April 29, 2019
Cyrena and Alex were fantastic as always Both Cyrena and Alex are amazing service professionals. Sweet, humble, and very efficient. Can't even imagine going anywhere else =) I'm very happy wi Both Cyrena and Alex are amazing service professionals. Sweet, humble, and very efficient. Can't even imagine going anywhere else =) I'm very happy with my experience! More
Other Employees Tagged: Alex Hernandez
April 25, 2019
Good communication, work was fast, price is very reasonable. This is not the old dealer concept charging ridiculous price anymore. Someone got the right idea. Cyrena was great. Answered all my questions. Will pr This is not the old dealer concept charging ridiculous price anymore. Someone got the right idea. Cyrena was great. Answered all my questions. Will probably lease another when this lease runs out. Service is a big part of the ownership experience. More
April 22, 2019
Helpful considerate staff, fast service, great facility. I am always grateful to the service staff at Capistrano Mazda, they work with my busy schedule and are either able to get me in and out in and out qui I am always grateful to the service staff at Capistrano Mazda, they work with my busy schedule and are either able to get me in and out in and out quickly if I am staying on site or set me up with a ride to work if I am leaving my vehicle. The staff that great me are welcoming and kind and it is honestly some of the best customer service I have ever received. More
April 20, 2019
Best Service Department EVER! This place has the best customer service ever, I cant believe how well everyone treats me when I arrive and leave. Cyrena and Alex are just amazing to This place has the best customer service ever, I cant believe how well everyone treats me when I arrive and leave. Cyrena and Alex are just amazing to work with, I will never go anywhere else for my Mazda service. The best in the west! More
Other Employees Tagged: Moe Afzal, Hector Arvizu, Lou Bastiaans , Alex Hernandez, Kira Uda
April 19, 2019
Always excellent and friendly service dept. Prior to making Capistrano Mazda my dealership of choice to take my Mazda to for service I visited a Mazda dealer in Irvine (which is closer to where Prior to making Capistrano Mazda my dealership of choice to take my Mazda to for service I visited a Mazda dealer in Irvine (which is closer to where I live). Let’s just say that they are not nearly as attentive to their clients needs and don’t seem to care about retaining them. When I made my first service appointment at Capistrano Mazda I just happened to get assigned Cyrena as my service advisor and I am so thankful I did. She is very friendly and attentive to her clients! You can tell from the moment you arrive for service that she is genuinely happy to see you and you can trust her service recommendations. She will not try to have you add on extra services. More
April 17, 2019
good service in the 8 am, only need 45 mins, that is only half time than Toyota. I like fast service, shorter waiting, better feeling. good service. in the 8 am, only need 45 mins, that is only half time than Toyota. I like fast service, shorter waiting, better feeling. good service. More
April 17, 2019
Quick, Friendly, and Efficient I believe I was really lucky when I brought my item in for service. I was helped immediately upon entering the service center and my car was immediate I believe I was really lucky when I brought my item in for service. I was helped immediately upon entering the service center and my car was immediately taken in for its routine service. All-in-all, I was in and out in thirty five minutes! More
Other Employees Tagged: Fredy Campos

