Cyrena Morena | Page 30
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
327 Reviews
Write a Review327 Reviews of Cyrena Morena
May 02, 2019
Very good The service writer and support staff were very professional and efficient I would recommend Mazda of San Juan to my friends and family thank you The service writer and support staff were very professional and efficient I would recommend Mazda of San Juan to my friends and family thank you More
April 29, 2019
Cyrena and Alex were fantastic as always Both Cyrena and Alex are amazing service professionals. Sweet, humble, and very efficient. Can't even imagine going anywhere else =) I'm very happy wi Both Cyrena and Alex are amazing service professionals. Sweet, humble, and very efficient. Can't even imagine going anywhere else =) I'm very happy with my experience! More
Other Employees Tagged: Alex Hernandez
April 25, 2019
Good communication, work was fast, price is very reasonable. This is not the old dealer concept charging ridiculous price anymore. Someone got the right idea. Cyrena was great. Answered all my questions. Will pr This is not the old dealer concept charging ridiculous price anymore. Someone got the right idea. Cyrena was great. Answered all my questions. Will probably lease another when this lease runs out. Service is a big part of the ownership experience. More
April 22, 2019
Helpful considerate staff, fast service, great facility. I am always grateful to the service staff at Capistrano Mazda, they work with my busy schedule and are either able to get me in and out in and out qui I am always grateful to the service staff at Capistrano Mazda, they work with my busy schedule and are either able to get me in and out in and out quickly if I am staying on site or set me up with a ride to work if I am leaving my vehicle. The staff that great me are welcoming and kind and it is honestly some of the best customer service I have ever received. More
April 20, 2019
Best Service Department EVER! This place has the best customer service ever, I cant believe how well everyone treats me when I arrive and leave. Cyrena and Alex are just amazing to This place has the best customer service ever, I cant believe how well everyone treats me when I arrive and leave. Cyrena and Alex are just amazing to work with, I will never go anywhere else for my Mazda service. The best in the west! More
Other Employees Tagged: Moe Afzal, Hector Arvizu, Lou Bastiaans , Alex Hernandez, Kira Uda
April 19, 2019
Always excellent and friendly service dept. Prior to making Capistrano Mazda my dealership of choice to take my Mazda to for service I visited a Mazda dealer in Irvine (which is closer to where Prior to making Capistrano Mazda my dealership of choice to take my Mazda to for service I visited a Mazda dealer in Irvine (which is closer to where I live). Let’s just say that they are not nearly as attentive to their clients needs and don’t seem to care about retaining them. When I made my first service appointment at Capistrano Mazda I just happened to get assigned Cyrena as my service advisor and I am so thankful I did. She is very friendly and attentive to her clients! You can tell from the moment you arrive for service that she is genuinely happy to see you and you can trust her service recommendations. She will not try to have you add on extra services. More
April 17, 2019
good service in the 8 am, only need 45 mins, that is only half time than Toyota. I like fast service, shorter waiting, better feeling. good service. in the 8 am, only need 45 mins, that is only half time than Toyota. I like fast service, shorter waiting, better feeling. good service. More
April 17, 2019
Quick, Friendly, and Efficient I believe I was really lucky when I brought my item in for service. I was helped immediately upon entering the service center and my car was immediate I believe I was really lucky when I brought my item in for service. I was helped immediately upon entering the service center and my car was immediately taken in for its routine service. All-in-all, I was in and out in thirty five minutes! More
Other Employees Tagged: Fredy Campos
April 15, 2019
Friendly. Fast. Awesome. Always amazing experience at Mazda Capistrano. Took my CX 5 in for service. Quick and efficient service and got on my with my day way ahead of schedul Always amazing experience at Mazda Capistrano. Took my CX 5 in for service. Quick and efficient service and got on my with my day way ahead of schedule. New remodeled service center is great. Friendly service. In addition, car cleaned and smells like it just came off the lot. What more can you ask for? :) More
Other Employees Tagged: Hector Arvizu , Alex Hernandez, Laura Reiter, Kira Uda
April 08, 2019
Great customer service! I bought my CX-5 In LA county and was looking for a Mazda dealer in south OC for my service and maintenance needs… I tried Irvine Mazda for a minor r I bought my CX-5 In LA county and was looking for a Mazda dealer in south OC for my service and maintenance needs… I tried Irvine Mazda for a minor repair and quite frankly was not thrilled with their customer service. When my car was due for its 5000 mile maintenance check I decided to try Capistrano Mazda, I could not have had a better experience! Cyrena checked me in and was friendly and welcoming, my appointment was at 10 o’clock and my car was taken right away and finished quickly ....from start to finish it was just a really great experience, One of the Mazda technicians even helped to sync my iPhone to the infotainment system, I’m sorry I don’t remember his name but he was awesome, thank you!!!. I will definitely be using Capistrano Mazda for all my future CX-5 service needs! More
Dealership Inventory (175 Vehicles)

