Cyrena Morena | Page 29

Awesome The service department is very good. Cyrena was friendly and I enjoyed meeting her. Took time with me and I never felt rushed. Would definitely bring The service department is very good. Cyrena was friendly and I enjoyed meeting her. Took time with me and I never felt rushed. Would definitely bring my Mazda back for my next service appointment. I also like the fact that They text me to remind me when I need to bring my car in next. More

by trudyjhn Verified Customer Verified Customer

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The best dealership I don’t even know where to start when I think of this dealership I’m at a loss of words. They are AMAZING!! I’m not someone who trusts easily but I tr I don’t even know where to start when I think of this dealership I’m at a loss of words. They are AMAZING!! I’m not someone who trusts easily but I trust them with my life!! Im More

by marlaaranda12345 Verified Customer Verified Customer

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Excellent Needed tires, called in for appt for the next morning. Called back to change appt to the same day if possible. Not a problem. Came in, dropped off Needed tires, called in for appt for the next morning. Called back to change appt to the same day if possible. Not a problem. Came in, dropped off my car, rcvd a loaner and was off. Pick-up my car later, as was good to go! More

by J Verified Customer Verified Customer

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30,000 mile maintenance Cyrena explained to me additional recommended service and I accepted her recommendations. I waited for service. The waiting room is adjacent to the s Cyrena explained to me additional recommended service and I accepted her recommendations. I waited for service. The waiting room is adjacent to the show room and is clean and comfortable. Starbucks coffee and Tazo teas are available. More

by FLASHBACKBLUE Verified Customer Verified Customer

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Cyrena Morena knows the meaning of customer service I came in for service, was having some problems of my my own doing, and Cyrena totally came through to help me out. A young lady with magificent old s I came in for service, was having some problems of my my own doing, and Cyrena totally came through to help me out. A young lady with magificent old school customer service skills. A total professional and a joy to have as my service rep. This is a great car dealership! More

by DONNA92615 Verified Customer Verified Customer

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Cyrena and the dealer went the extra mile We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings r We took our Mazda CR-5 for regular maintenance and had them check a parking light that was out. Initially, Cyrena called us to report their findings regarding the light and it was going to be a very expensive repair. After a short discussion, she offered to check and see if the extended warranty would take care of the repair. When she discovered the part wasn't covered, she spoke with dealer management and they called Mazda...who eventually OK'd the repair at no charge. We would highly recommend Cyrena and Capistrano Mazda for excellent customer service. More

by TimCurtin Verified Customer Verified Customer

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Cyrena provides excellent customerr service. I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! I think the service advisors do a great job for CAPO Mazda. Cyrena seems to really care for my concerns regarding my car care. Thank you! More

by KIMBOCAL Verified Customer Verified Customer

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service Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! Always satisfied with the service!! They are professional, never try to sell me on anything I don’t need. Service is always done in a timely manner! More

by JAMMERS41 Verified Customer Verified Customer

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Beyond awesome!!! I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my I love going to Capistrano Mazda for my service needs because I walk in and get treated like royalty. They always go above and beyond to accomodate my every need. More

by sheri_rous Verified Customer Verified Customer

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Great and easy experience. Every person I dealt with was so wonderful. Cyrena was so help when I was getting my car serviced, and when I found out I would be in need of a new ca Every person I dealt with was so wonderful. Cyrena was so help when I was getting my car serviced, and when I found out I would be in need of a new car. I did not feel pressured by anyone and Cyrena was very understanding and thoughtful. When I went to sales, Lauren did an amazing job. She was knowledgeable and friendly. Overall, every person I interacted with was wonderful. The process of everything was smooth, I would recommend this dealership. More

by kenestuk Verified Customer Verified Customer

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