DJ Agosto | Page 10

Superb service My wife and I were very pleased with our purchase experience. Friendly, kind, professional, just great service! Everyone, sales, parts, management wer My wife and I were very pleased with our purchase experience. Friendly, kind, professional, just great service! Everyone, sales, parts, management were all so helpful. More

by d_lmurray Verified Customer Verified Customer

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Grateful. These folks are great! They helped me get into the car I wanted under the conditions I was hoping for! Thanks so much for your help! These folks are great! They helped me get into the car I wanted under the conditions I was hoping for! Thanks so much for your help! More

by CD Verified Customer Verified Customer

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Great experience to buy my dream car The team was informal, easy to work with, and transparent about the whole process. They stayed late to get me out the door in my new car that day, sav The team was informal, easy to work with, and transparent about the whole process. They stayed late to get me out the door in my new car that day, saving me a trip to the dealership later that weekend. More

by jryan6492 Verified Customer Verified Customer

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Outstanding team Thank you DJ for making it such a walk in a park experience. Top marks for customer service.I am sure we will be back. Thank you DJ for making it such a walk in a park experience. Top marks for customer service.I am sure we will be back. More

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Easiest Car buying experience EVER! The overall experience was the best I’ve gone through so far. I’ll be a returning customer without a doubt. Great friendly staff, nice facility and sn The overall experience was the best I’ve gone through so far. I’ll be a returning customer without a doubt. Great friendly staff, nice facility and snacks. I had a vision of how a car buying experience should be and your team delivered. From the online person who answered my questions to DJ who was very supportive and your manager who was very respectful and genuine. DJ also took the time to save something important to me that i left in my trade. Kudos to you and your team, well done! More

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Easy, no pressure experience Helpful, answered all my questions, willing to deal. Get to take a long test drive, plenty of gas in the vehicle. They were all very patient with me, Helpful, answered all my questions, willing to deal. Get to take a long test drive, plenty of gas in the vehicle. They were all very patient with me, takes me a while to make decisions. More

by eyehunt2 Verified Customer Verified Customer

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Easy and straightforward I love that Jim remembered my husband and I from 11 years ago when we bought our outback! He is so friendly and helpful. DJ did a great job showcasi I love that Jim remembered my husband and I from 11 years ago when we bought our outback! He is so friendly and helpful. DJ did a great job showcasing the features of the Ascent. I needed all the help I could get understanding the new technology as I was coming from an 11 year old vehicle that didn;t even have a backup camera! DJ was able to answer all of my questions. More

by debragoulet Verified Customer Verified Customer

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Professional and easy Prof sales staff and process went smoothly. Easy process to make decision to purchase at Exeter Subaru. DJ was friendly and helpful. Dan a profession Prof sales staff and process went smoothly. Easy process to make decision to purchase at Exeter Subaru. DJ was friendly and helpful. Dan a professional with obvious experience that I appreciated. Eileen helpful and following up on a couple of issues. More

by elaine Verified Customer Verified Customer

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Easy sales process Pros: DJ was a fantastic sales rep. He was not overly pushy and felt very genuine. The overall experience was very professional and straightforward. I Pros: DJ was a fantastic sales rep. He was not overly pushy and felt very genuine. The overall experience was very professional and straightforward. I’d say that DJ was one of the biggest reasons for my decision to buy at Exeter Subaru. Cons: My only cons were that it seemed like management was a bit more aggressive/pushy which I didn’t love. I said I didn’t want any of the extra protection packages yet still had to listen to every one of them (really didn’t love this). I was also given an initial price with fine print saying that said the 0.9% interest rate they were offering online wouldn’t apply to the price they gave which I found pretty deceitful and if I wasn’t looking to go home with a car that weekend I would’ve likely walked and checked out some other dealerships at that point. My advice to management would be to listen to your customers (if I don’t want to listen to the protection packages save me the time and don’t make me). I’d also say be honest with your quotes and financing. I felt this was very deceitful and would’ve gone with someone else had it not been for DJ. That was a major breach in initial trust. My girlfriend also bought her car at Exeter Subaru and called in months ago for a recall issue and never got a call back (she had to go to a different dealership). Being honest and taking care of your customers should be prioritized over sales. More

by jasonrosa838 Verified Customer Verified Customer

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no pressure, good product knowledge There was a no pressure atmosphere compared to other dealerships. Salesman DJ was very helpful in explaining the impreza's features and improvements. There was a no pressure atmosphere compared to other dealerships. Salesman DJ was very helpful in explaining the impreza's features and improvements. Purchase,lease, and finance options were accurately and honestly explained. More

by bernie_ostrowski Verified Customer Verified Customer

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