DJ Hicks | Page 6

Minnie Cooper was my salesperson great customer service. She was knowledgeable on the type of car I wanted and gave me a great deal! She was knowledgeable on the type of car I wanted and gave me a great deal! More

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I purchased a vehicle and Jimmy Britt’s entire team from the sales representative all the way to upper management made sure I purchased a vehicle that is safe for my family. Thank you to everyone who was in the sales representative all the way to upper management made sure I purchased a vehicle that is safe for my family. Thank you to everyone who was involved. Minnie Cooper, Quentin, DJ Hicks, Bubba and everyone in between. More

by Freddie Verified Customer Verified Customer

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Everything went very smoothly and the service manager, Bubba Hice explained everything to me that they did and what they found. Bubba Hice explained everything to me that they did and what they found. More

by DeDon Verified Customer Verified Customer

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Stephanie was great and the manager They were able to get the deal I wanted and work with my bank Delivered my car the next day after they got check get the deal I wanted and work with my bank Delivered my car the next day after they got check More

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PLEASE BUY ELSEWHERE! !! Recently purchased a used Mercedes G63 (G Wagon) with very low mileage sight unseen. I live in Las Vegas and had to have the car shipped out. Eve !! Recently purchased a used Mercedes G63 (G Wagon) with very low mileage sight unseen. I live in Las Vegas and had to have the car shipped out. Everything was fine through the purchase process. JT the salesman was quick with pictures and information. Post close is where the dealership couldn’t care less about their customers… The car showed up with multiple oil leaks. I was made aware of this by the transport driver who dropped the car off because it was leaking onto the car below, which came as a huge shock to me. I was told the car had no issues before buying. I tried calling the dealership before transport left but they were closed already because of time difference. I texted JT and he immediately blamed to transport driver for the leaks. Are you kidding me??? I had a tech take a Quick Look the next day to verify and he said it looked like the main seal was leaking but won’t know more until he can get in a lift. Said if so it will be $2200…. The dealership couldn’t care less and still blamed trucker driver and then stopped responding. I got the car into the shop finally for the work and turns out the dealership didn’t put the oil drain plug bolt back in correctly when they serviced it. Yah still the transport driver huh?? But also the vacuum pump was leaking oil and the cam shaft plug. I paid the $1500 out of pocket to get it done cause it was a must immediately. Through all of this, I asked for answers on how they will rectify this for weeks with no response. JT and Q the manager left me hanging for weeks so I started to I ask for the GM myself to discuss this and he wouldn’t even give me the courtesy of a call back to chat until I finally threatened Q with a bad review 3 weeks later! DJ the GM magically had time for me all the sudden. He offered me $250 gift visa card and after giving up the fight I said I would accept it. I was told I’d get it immediately through email. Well 6 days later, still no gift card and now this review is here for the world to see. Worth the $1500 out of pocket to save somebody from the headache of Jimmy Britt! BUY ELSEWHERE! More

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The dealership is well mannered and very professional with the process of buying our company vehicles. Recommend any of my friends and family to this dealership! with the process of buying our company vehicles. Recommend any of my friends and family to this dealership! More

by bhayslip07 Verified Customer Verified Customer

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Jimmy Britt fixed my rearend on my 2017 Dodge Challenger. They were very nice and kept me updated. They were very nice and kept me updated. More

by kathybranch711 Verified Customer Verified Customer

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The best experience ever. We had a great time with Minnie. Really took her time with us. We had a great time with Minnie. Really took her time with us. More

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See prior post. Excellent service and reasonable cost. Prior post exceeded word allowance. Service attendant extremely knowledgeable and professional. I recommend J Excellent service and reasonable cost. Prior post exceeded word allowance. Service attendant extremely knowledgeable and professional. I recommend Jimmy Britt Jeep service. 1 More

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This was a great experience, great job on the lift and running boards. All work was completed same day. running boards. All work was completed same day. More

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