DJ Hicks | Page 7

PLEASE BUY ELSEWHERE! !! Recently purchased a used Mercedes G63 (G Wagon) with very low mileage sight unseen. I live in Las Vegas and had to have the car shipped out. Eve !! Recently purchased a used Mercedes G63 (G Wagon) with very low mileage sight unseen. I live in Las Vegas and had to have the car shipped out. Everything was fine through the purchase process. JT the salesman was quick with pictures and information. Post close is where the dealership couldn’t care less about their customers… The car showed up with multiple oil leaks. I was made aware of this by the transport driver who dropped the car off because it was leaking onto the car below, which came as a huge shock to me. I was told the car had no issues before buying. I tried calling the dealership before transport left but they were closed already because of time difference. I texted JT and he immediately blamed to transport driver for the leaks. Are you kidding me??? I had a tech take a Quick Look the next day to verify and he said it looked like the main seal was leaking but won’t know more until he can get in a lift. Said if so it will be $2200…. The dealership couldn’t care less and still blamed trucker driver and then stopped responding. I got the car into the shop finally for the work and turns out the dealership didn’t put the oil drain plug bolt back in correctly when they serviced it. Yah still the transport driver huh?? But also the vacuum pump was leaking oil and the cam shaft plug. I paid the $1500 out of pocket to get it done cause it was a must immediately. Through all of this, I asked for answers on how they will rectify this for weeks with no response. JT and Q the manager left me hanging for weeks so I started to I ask for the GM myself to discuss this and he wouldn’t even give me the courtesy of a call back to chat until I finally threatened Q with a bad review 3 weeks later! DJ the GM magically had time for me all the sudden. He offered me $250 gift visa card and after giving up the fight I said I would accept it. I was told I’d get it immediately through email. Well 6 days later, still no gift card and now this review is here for the world to see. Worth the $1500 out of pocket to save somebody from the headache of Jimmy Britt! BUY ELSEWHERE! More

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The dealership is well mannered and very professional with the process of buying our company vehicles. Recommend any of my friends and family to this dealership! with the process of buying our company vehicles. Recommend any of my friends and family to this dealership! More

by bhayslip07 Verified Customer Verified Customer

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Jimmy Britt fixed my rearend on my 2017 Dodge Challenger. They were very nice and kept me updated. They were very nice and kept me updated. More

by kathybranch711 Verified Customer Verified Customer

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The best experience ever. We had a great time with Minnie. Really took her time with us. We had a great time with Minnie. Really took her time with us. More

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See prior post. Excellent service and reasonable cost. Prior post exceeded word allowance. Service attendant extremely knowledgeable and professional. I recommend J Excellent service and reasonable cost. Prior post exceeded word allowance. Service attendant extremely knowledgeable and professional. I recommend Jimmy Britt Jeep service. 1 More

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This was a great experience, great job on the lift and running boards. All work was completed same day. running boards. All work was completed same day. More

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William White was great to deal with and any questions we asked he had the answers. asked he had the answers. More

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My experience with JT and the entire Jimmy Britt staff was stellar! They knew all the answers to my questions. They gave me multiple vehicle options and payment plans and ensured I got exactly what I want was stellar! They knew all the answers to my questions. They gave me multiple vehicle options and payment plans and ensured I got exactly what I wanted. I highly recommend this dealership for any future vehicle purchases. I won't ever go anywhere else! Fastest vehicle purchase ever! More

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At first, the video that was sent about the vehicle I was interested and introducing themselves to me was great. At appointment, seeing a sign in the car letting me know that they really care about their cus interested and introducing themselves to me was great. At appointment, seeing a sign in the car letting me know that they really care about their customers. Very patience when I was deciding what vehicle I wanted. More

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DJ, was a pleasure to deal with and made my purchase experience a delight. I will buy all of my vehicles from here as long as he is with the company! experience a delight. I will buy all of my vehicles from here as long as he is with the company! More

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