Dain Bryant
Dain Bryant at Niello Audi

Dain Bryant | Page 7

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
133 Reviews

Dealership Experience

16 yrs, 8 mos

4.9

133 Reviews

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133 Reviews of Dain Bryant

April 10, 2024

Dealership Rating
Employee Rating

Professional, accommodating, friendly, clean, with an excellent waiting space. The service department is outstanding. Superior selection with regard to inventory. More

by jweisshome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Niello Audi responded

Thanks for sharing about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

Dealership Rating
Employee Rating

Dain and the rest of the team are great. They take amazing care of my vehicle. More

by mylinhmello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Mar 24, 2024

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dain and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 19, 2024

Dealership Rating
Employee Rating

Everyone was polite and courteous. Difficult situation, they did the best they could to save my 2013 Q5. More

by AUDRA.WIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Mar 19, 2024

Niello Audi responded

Audra, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 18, 2024

Dealership Rating
Employee Rating

COURTEOUS AND PROFESSIONAL. HE KEPT ME UPDATED ON THE PROCESS WHICH WAS VERY MUCH APPRECIATED. NICE GUY More

by MPH002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar

Mar 18, 2024

Niello Audi responded

Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 04, 2024

Dealership Rating
Employee Rating

I can’t help but feeling I was ripped off. Basically a glorified oil change for over $1000. My bad for allowing that to happen. Spent $500 diagnosing two other concerns and no resolution of ei More

by Ravjp
Recommend Dealer
No

Other Employees Tagged: Jason Rajan

Mar 08, 2024

Niello Audi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Mar 08, 2024

Niello Audi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 26, 2024

Dealership Rating
Employee Rating

Dain was great. Answered all my questions and got me in and out. Much better visit this time More

by LIVEFREERIDEHARD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, Dain, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 24, 2024

Dealership Rating
Employee Rating

We always bring our Audi's to Niello for service for the peace of mind of having factory-trained mechanics and OEM parts. Dain Bryant has been our advisor for years. Dain is great to work with, knows his st More

by JOSH.HOROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Niello Audi responded

Thank you so much for your kind words, Josh, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 19, 2024

Dealership Rating
Employee Rating

Audis are pieces of junk. I will never buy another. 83,000 miles and over $20,000 worth of repairs. Now the propeller shaft has gone bad, timing chain needs replacement, trans More

by dafeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector Guadamuz

Feb 23, 2024

Niello Audi responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Feb 23, 2024

Niello Audi responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 16, 2024

Dealership Rating
Employee Rating

First rate service, technicians are friendly and knowledgeable, willing to go beyond simple routines. Can enthusiastically recommend. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Hector Guadamuz

Feb 16, 2024

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 02, 2024

Dealership Rating
Employee Rating

Dain was friendly and knowledgeable and kept me up to date throughout the service. The waiting area is clean and well-appointed (beverages, wifi, etc.), making it easy to work while I waited. Dain and th More

by NAPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dain met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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