Dain Bryant
Dain Bryant at Niello Audi

Dain Bryant | Page 8

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
133 Reviews

Dealership Experience

16 yrs, 8 mos

4.9

133 Reviews

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133 Reviews of Dain Bryant

February 01, 2024

Dealership Rating
Employee Rating

The service team was great, friendly, and courteous. But I did have to return twice to follow up on a few service items. More

by ADELINE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Hector Guadamuz

Feb 02, 2024

Niello Audi responded

Thank you for taking the time to share your feedback, Adeline! We sincerely value your business and look forward to your next visit. Please don't hesitate to reach out if you need any further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 23, 2024

Dealership Rating
Employee Rating

Dain is extremely helpful and nice, and I appreciate the way the entire service department is so helpful and nice and thorough. More

by KATHLEENQUIJALVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Niello Audi responded

Kathleen, Thank you for taking the time to share your thoughts on working with Dain and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 12, 2024

Dealership Rating
Employee Rating

Dealership has a very friendly staff that ensure you are well taken care of. Very happy with the service Dain proves me. More

by russellmdunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan , Steve - Parts Manager

Jan 13, 2024

Niello Audi responded

Thank you so much, Russell, for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 07, 2024

Dealership Rating
Employee Rating

Great customer service. Good communication and work. My car was there for a week so it would have been nice to get a loaner instead of having to rent a car out of pocket but More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 05, 2024

Dealership Rating
Employee Rating

Always a great experience easy in and out even when getting a loner car. Dain makes me feel at home very pleasant and gets the job done. More

by FISH4TROUT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Jan 05, 2024

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 05, 2024

Dealership Rating
Employee Rating

The service department is prompt and do a great job. The parts department seems challenged. I ordered a spare tire several weeks ago and they said it would take a couple of days. No feedback to date? More

by bertrand916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr

Jan 05, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 04, 2024

Dealership Rating
Employee Rating

Timely provided repair for me with accurate estimate and quality work. I am a Happy Camper. More

by wsheisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 01, 2024

Dealership Rating
Employee Rating

We've found Niello Audi to be fair and professional. And we highly recommend them. More

by BARRYROSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2024

Niello Audi responded

Barry, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 28, 2023

Dealership Rating
Employee Rating

Only dealership where I buy my vehicles from. Service is spectacular could improve on loaner availability. More

by erndog0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Dec 28, 2023

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 20, 2023

Dealership Rating
Employee Rating

Employees are always attentive and professional. Facility is overall clean to include the outside of the building and the restroom. More

by sherrydjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

Dec 21, 2023

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team, Sherry. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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