Dallas Petriello | Page 7

Town East Ford responded

Thank you for your review! We're glad to hear that you closed the deal on the same day and that our staff made the process enjoyable for you. We appreciate your patience and look forward to assisting you again in the future!

Town East Ford responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience and that our team treated you well. It’s also wonderful to know that you found our selection of vehicles to your liking. We truly appreciate your recommendation and look forward to serving you or anyone you refer in the future. If you need anything else, don’t hesitate to reach out!

Town East Ford responded

Thank you for sharing your experience with us! We're delighted to hear that our team listened to your needs and helped you find a solution that fit both your requirements and budget. Your satisfaction is our priority, and it's wonderful to know we were able to assist you in making a sound decision. If you have any more questions or need further assistance, don't hesitate to reach out!

Town East Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Edgar provided you with fantastic service and took great care of your needs. Your recommendation means a lot to us, and we’re glad to know that you’ll continue to trust our Service Department. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!

Town East Ford responded

Thank you for the great review! We’re thrilled to hear that Rafi, Blake, and Dallas made your car-buying experience smooth and enjoyable. It’s wonderful to know their efforts contributed to a positive experience for you. If you need any further assistance or have any questions in the future, feel free to reach out. We look forward to assisting you again!

Town East Ford responded

Thank you for sharing your feedback with us. We are genuinely sorry to hear about your disappointing experience with our sales team and the lack of communication regarding the pending items. This is not the level of service we strive to provide, and we understand your frustration. To address your concerns promptly and ensure that all outstanding issues are resolved, please reach out to Eddie Almodovar at ealmodovar@vtaig.com. We appreciate your patience and would like the opportunity to make things right. Thank you for bringing this to our attention.

Town East Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that Blake provided you with excellent service and helped you with everything you needed to make your purchase. Congratulations on your new-to-you 2022 Mitsubishi Outlander! We hope you enjoy your new vehicle, and we look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out!

Town East Ford responded

We’re sorry to hear about your recent experience and understand your frustration. Timely and effective service is very important to us, and it’s clear we didn’t meet those standards for you. Please contact Terri Scott, our Customer Relations Manager, at Tscott@towneastford.com. She will be happy to assist you in resolving this matter and improving your experience. Thank you for your feedback.

Town East Ford responded

Thank you for your feedback! We’re excited to hear that Blake and Dallas provided you with phenomenal service and helped you get your vehicle. We appreciate your support and look forward to assisting you again in the future!

Town East Ford responded

We’re glad to hear that you had a smooth and easy experience! Thank you for your kind words and appreciation. If you need anything else, don't hesitate to reach out.