Damien Winston

I had a appointment scheduled shower up 15 minutes before took them 30 minutes to come and check me in . took them 30 minutes to come and check me in . More

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I needed my brakes checked out and an oil change. I got what I paid for in a timely manner. Good pricing and a 10% military discount. Not much more you can ask for. I got what I paid for in a timely manner. Good pricing and a 10% military discount. Not much more you can ask for. More

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The best auto dealership I have ever seen, hands-down. And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service tech And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service technician added water to some cut flowers in a customer’s car, so they wouldn’t wilt while she waited. I’ve been using this service department for more than fifteen years, and can’t believe my luck that Lost Pines Toyota is in my neighborhood. More

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Always great to do business at Lost Pines Toyota! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! More

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Brought my car in for maintenance work before l went on my holiday trip every thing was done in a timely manner. Thanks again. Merry Christmas to every body at Lost Pines Toyota my holiday trip every thing was done in a timely manner. Thanks again. Merry Christmas to every body at Lost Pines Toyota More

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Exemplary service! Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost pines toyota. More

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Overall, the service staff is friendly and knowledgeable. I do like the online appointment system and knowing that service records are kept on my vehicle. The main complaint I have is the wait time. Even i I do like the online appointment system and knowing that service records are kept on my vehicle. The main complaint I have is the wait time. Even if an appointment is scheduled it will likely still take hours to get some very basic service completed. Hopefully Lost Pines would consider expanding the service department. More

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First of all, I have been coming to Lost Pines Toyota for 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the Ford at 11 am on the 18th of October. Got there about 10:35. Doc checked me in. They pulled the truck around to the shop. Finally gets in the bay. For some reason when it was done they parked it outside on the lot instead of driving it through the check point. Found Doc and alerted him the truck was done. He tells us “Be with ya in a minute “ He then goes back inside and takes care of a lady at his desk. Ten minutes later he came out and took care of us. We didn’t get out of there til 12:45. I know it gets backed up sometimes as many times I have sat in the lobby and waited for my car. Doc was cool. Just thought he could have expedited the situation better. More

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Great place. Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used their mechanical services often. I trust them. More

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Always good service for my 2022 Venza. Never any problems with service since I got it new. Never any problems with service since I got it new. More

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