Dan Beavers | Page 9

My service for my oil change went great all work was completed including new tire running well. completed including new tire running well. More

by roseetorres Verified Customer Verified Customer

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Service rep was excellent. Stayed post close until my car was ready and had been test drive Stayed post close until my car was ready and had been test drive More

by modelmaniak0105 Verified Customer Verified Customer

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Was given the wrong information about my car so made appointment and was not able to get my car gix appointment and was not able to get my car gix More

by antoinette18_2007 Verified Customer Verified Customer

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I brought my car in for service on short notice for an a/c problem, and my awesome service representative, Dan Beavers, got the problem diagnosed in record time. It turned out to be a bad part – something a/c problem, and my awesome service representative, Dan Beavers, got the problem diagnosed in record time. It turned out to be a bad part – something that can happen to anyone. He kept me informed the whole time, and I am happy to report that the problem was expertly solved at no cost to me. Thank you Dan and Elder Ford! More

by SARAH8778 Verified Customer Verified Customer

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Took time to answer all my questions. Kept me informed of progress and options available. Kept me informed of progress and options available. More

by MARLATT.JR Verified Customer Verified Customer

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They were great. I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that stuff. In a good company, take care of your people 1st. Your employee’s. That what we do a Tampa General. It works More

by COLONEL0404 Verified Customer Verified Customer

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The service is very organized I will admit, but I was very disappointed when doing my recall the panel below was as damaged and the dealership didn’t do or say anything about it. I was very disappointed very disappointed when doing my recall the panel below was as damaged and the dealership didn’t do or say anything about it. I was very disappointed to pick up my truck and see the panel below the steering wheel to have it’s connectors broken off and loose. More

by JONATHAN Verified Customer Verified Customer

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Always courteous and eager to please. I enjoy the lift home and return. I can do other chores around the house while my vehicle is being worked on I enjoy the lift home and return. I can do other chores around the house while my vehicle is being worked on More

by Cmathias Verified Customer Verified Customer

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Everyone I dealt with is very professional they dealt with my service promptly and a very good price. I would highly recommend them to any money. with my service promptly and a very good price. I would highly recommend them to any money. More

by MICHAELPMARTIN Verified Customer Verified Customer

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Johany courteous and respectful. Stayed in touch with me on status at all times. Claim for transmission on a 4 year old car denied by 3rd party Eric for air filter. I called ford war Stayed in touch with me on status at all times. Claim for transmission on a 4 year old car denied by 3rd party Eric for air filter. I called ford warranty co. and claim was never submitted. They pulled up maint. Records by VIN. Told me transmission covered. Elder never submitted claim. It seems like a scam for Elder to get paid by customer and also warranty after the fact. More

by Michele Verified Customer Verified Customer

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