"Charles was perfect on showing me all the features and..."
Charles was perfect on showing me all the features and making this Atlas Cross Sport the obvious choice! I love my new truck. Thank you City VW of Chicago!
"I had the please to work with Laura T. She was amazing!..."
I had the please to work with Laura T. She was amazing! She made the whole buying process very easy and friendly! I also want to thank Dan the GM there he was great!
"Eddie and Marcus are the best!! I was really unsure about..."
Eddie and Marcus are the best!! I was really unsure about going because I did not think I would be approved and I thought they wanted me to come in just to run my credit. I was wrong! Everything they said they told me was true! They got me approved I’m in a great car with low miles. I definitely would definitely recommend going. Jennifer in finance was AMAZING!!!!! All around great place
"Amazing service, energy and enthusiasm. Laura Torres was..."
Amazing service, energy and enthusiasm. Laura Torres was very professional and knowledgeable. She worked hard to find the best fit for us. Great overall experience!
"I loved the service! It was quick and painless. I would..."
I loved the service! It was quick and painless. I would recommend City VW of Chicago to anyone! Thank you Chris and Marcus for all your help!
"At City VW I worked with Dan, Alex and Ernie they were..."
At City VW I worked with Dan, Alex and Ernie they were the best!! No pressure. I was impressed by the cleanliness of the facility.
"Good inventory. Our associate Marcus was knowledgeable..."
- El Jefe
Good inventory. Our associate Marcus was knowledgeable about the features and benefits of vehicles we considered. Marcus and his managers worked hard to satisfy our needs.
"City VW of Chicago delivered the near-impossible: a..."
City VW of Chicago delivered the near-impossible: a relaxed, easy-going, no-pressure car buying experience. What a delight!
I can’t thank Dan and Eddie enough for their help, patience and flexibility. They’re good people who want to help their customers — simple as that.
A+ experience — this is where you should be buying your next car!!!
"Edgar and Dan went out of their way to find my car at a..."
Edgar and Dan went out of their way to find my car at a different dealership. They were top notch. I was about to buy another car from a different dealership because initially City Volkswagen wasn't willing to give me equity in my lease but a CarMax offer and almost going to another dealership changed that and City came through. I will say, I should have researched VW Care, Maintenance, GAP, and Tire/Rims package because I honestly have no idea if I got a good deal or not. The prices are not published on any VW dealership website and the list of "prices" of different types of service showed to me felt like they were were scaring me into buying the coverage. That said, I really have no baseline nor did I know the car's maintenance schedule so they really have the advantage and you have to trust they aren't pulling a fast one. I will say though, City wanted to charge me $895 for GAP insurance and I was able to add it onto my policy for $7 a month. So, there's that. I would rate Ernie as well but it would be unfair because I still have no idea if what I paid for VW Care and Maintenance was too much. W regards to the car, I'm sure if this car was bought pre chip and car shortage, maybe could have saved a few more bucks but w the car we wanted being the only one in the state and one of six across the country, I really appreciate what Dan was able to do for me. Edgar was also super helpful and went out of his way with his customer service. I forgot my garage door opener in the old car and he dropped it off at my house the following evening. Rock on Edgar. Looking forward for the next 5 years w City.
"The entire process was amazingly efficient and fast...."
- Shinda Grewal
The entire process was amazingly efficient and fast. Marcus and the entire team got me in and out with a new car in 2 hours!