Dan Dailey | Page 5

Excellent service I love Kuni’s service team. Professional and courteous. I wouldn’t go anywhere else. They take such great care of me and my vehicle. I love Kuni’s service team. Professional and courteous. I wouldn’t go anywhere else. They take such great care of me and my vehicle. More

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Servíce for BMW X5 I called BMW Kuni since there was a warning sign for air bag. This happened on one day before we were supposed to leave for Seattle. The receptionist( I called BMW Kuni since there was a warning sign for air bag. This happened on one day before we were supposed to leave for Seattle. The receptionist( I think her name is Amenda) whom I talked to scheduled for the service on the same day, so that we could keep our plan. Service advisor, Daniel Dailey was very helpful too. He called me to update about the service. Everything was fixed including loose brake. Now we are on our way to Seattle. The service we got was superb! I appreciate the excellent service at Kuni very much. More

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Easy to work with Process was smooth and easy, everyone was friendly. Pushed to get most work covered by extended warranty, gave x1 loaner throughout multi-way repair Process was smooth and easy, everyone was friendly. Pushed to get most work covered by extended warranty, gave x1 loaner throughout multi-way repair cycle. More

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Took car in for service and Dan was very hepful. Dan was very professional and provided daily updates on my car. He made sure the warranty covered expenses and changed all parts needed changing. Grea Dan was very professional and provided daily updates on my car. He made sure the warranty covered expenses and changed all parts needed changing. Great service. More

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honesty and superb Kuni BMW deserve my 5 star review. I have attended many of their events and done most of my service there. They have been taking care me extremely wel Kuni BMW deserve my 5 star review. I have attended many of their events and done most of my service there. They have been taking care me extremely well, Flawless! Here is why I like it. first, unlike other BMW dealership, it has great parking lot. well organized, always find parking spot. 2. the service people are very responsible and knowledgeable overall, One thing I appreciate the most is their loaner car service. They fulfill my upgrade request everytime, if they have availability. They usually give me some fully loaded loaner car such as X1, 4 series instead some entry level 3 series with no option at all (not even a back up camara, had those experience in other dealer. That's why I always prefer Kuni BMW) The return is easy too, you grab your key, and drop their key, Job done! 3. The sales! I feel blessed to work with the salesman Mr. Mitch Allee. He makes my entire experience as smooth as it can possibly be. After meeting him, I finally realize why he has 5 star reviews in all kinds of review sites. Wonderful human being! first, Mitch has tremendous amount of knowledge about BMW and car industry. Talking to him is such a joy, and I learned a lot stuff. Because of his knowledge, he is not afraid to say NO to you. That's great! It saves me a lot time and anergy to guessing and searching. I can ask any question and he always give me the accurate answer with evidence to support it. Second, kindness and patience. The first time we met, I didn't set up an appointment. I just walk in and Mitch warmly welcomed me and we had great conversation although I think he was in middle of something and people maybe were waiting for him. He make sure I was well taking cared then take off. After that, we have been talking through phone and emails. He always make it convenience to me, and even answered my phone call on his vacation. Third, honesty. Mitch unlike my other car buying experiences, he've never pushed me. He has provide me many options and give me advice, then allow me space and time to evaluate them. He make sure I am 100% confident with any decision. At the end, He tried hard to get me the best deal possible, and now everyone's happy! in summary, I would highly recommend this dealership to anyone! More

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Engine check analysis and repair I always prefer to get BMW service or repairs done by Kuni. I trust their service and Dan Dailey's advice. They try to keep Customer in mind. I always prefer to get BMW service or repairs done by Kuni. I trust their service and Dan Dailey's advice. They try to keep Customer in mind. More

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Treated me like family. Excellent service!!! Treated me like I was so special. Very genuine and really listened to my needs. Found a way to get me everything I wanted!! I was given plenty of tim Treated me like I was so special. Very genuine and really listened to my needs. Found a way to get me everything I wanted!! I was given plenty of time to make the decision that was best for me More

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Maint Perfect service as usual . Friendly and efficient knowledgeable and not too pushy . Love the show room and waiting areas. Gave me a great loaner . Perfect service as usual . Friendly and efficient knowledgeable and not too pushy . Love the show room and waiting areas. Gave me a great loaner . Thank you. More

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5 our o da 5 stars Excellent customer service and very friendly staff. Work completed very quickly. Loaner car was very much appreciated. I would recommend Kuni to anyon Excellent customer service and very friendly staff. Work completed very quickly. Loaner car was very much appreciated. I would recommend Kuni to anyone. Manicure Monday is the best! More

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Great service advisor Dan Daily at Kuni BMW is extremely customer service oriented; friendly, helpful and always provides the best advice in regards to servicing my vehicle Dan Daily at Kuni BMW is extremely customer service oriented; friendly, helpful and always provides the best advice in regards to servicing my vehicle. I highly recommend Dan. More

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