Dan Flora | Page 2

Chevrolet of Everett responded

Thank you for the great feedback. Hearing that you found our team friendly and affordable means a lot, especially because we know that combination can be tough to come by. We appreciate you recognizing Dan Flora, Stephen Kenna, and the team, and we're grateful for the recommendation.

Chevrolet of Everett responded

Thank you for continuing to trust us with your vehicle. It means a lot to hear that Dan Flora, Stephen Kenna, and the team have consistently treated you with kindness, professionalism, and respect every time you've visited. We want every customer to feel valued and confident in the care their vehicle receives, and we truly appreciate you taking the time to share your experience.

Chevrolet of Everett responded

Thank you for the great feedback and for recognizing Dan Flora and the service team. I'm glad everything was handled the way it should've been and that your visit went smoothly from start to finish. We appreciate you trusting us with your vehicle and taking the time to share your experience.

Chevrolet of Everett responded

I'm sorry we left DEF down the side of your truck and around the fuel area after service. Even if the rest of the visit went well, that cleanup should have been handled much better before the truck was returned to you. We'll address this with Dan, Stephen, and the service team so the final inspection reflects the Better Experience you should expect from us.

Chevrolet of Everett responded

Thank you for the great feedback. Dan will appreciate hearing that his updates on parts, start time, and completion made the visit feel smooth and on point. Keeping you in the loop is a big part of how we try to deliver a Better Experience every time.

Chevrolet of Everett responded

Thank you for the thoughtful 5-star review. I'm glad Dan Flora, Stephen Kenna, and the service team were clear with you about the timing when you arrived 90 minutes early, then still managed to get your repair finished ahead of expectations. That kind of honest communication and respect for everyone's schedule is exactly the better experience we want you to feel here.

Chevrolet of Everett responded

Thanks for coming back to us for a second visit-that means a lot. I'm glad Dan and Stephen kept you in the loop and made sure you felt taken care of the whole way through. We'll keep working to make every visit just as smooth and straightforward.

Chevrolet of Everett responded

Glad to hear everything was done quickly and efficiently-that's what we aim for. And it's great you had time to check out some of the new models while you were here. We appreciate you coming in and we'll make sure Dan keeps taking good care of you next time too.

Chevrolet of Everett responded

Thank you for the kind words. We really appreciate you calling out Dan Flora, Stephen Kenna, and our front desk team, along with the thorough estimate and communication you received. It means a lot to know the whole service visit felt clear, professional, and well done from start to finish.

Chevrolet of Everett responded

That's great to hear-thank you for calling that out. We're glad Dan Flora and Stephen Kenna made the experience feel timely and easy to work through, and that everything was finished right when we said it would be. That kind of smooth, on-time visit is exactly what we aim for every time you're in.