I would like to take a moment to share my excellent
experience at your Mercedes-Benz dealership. I recently visited the dealership to purchase a van, and from start to finish, the entire process was ou
experience at your Mercedes-Benz dealership. I recently visited the dealership to purchase a van, and from start to finish, the entire process was outstanding.
Dan, (our sales guy), Toni (the finance guy), and the Isaid (manager) and the entire team were professional, knowledgeable, and extremely helpful. They made the experience smooth, comfortable, and truly enjoyable. It’s not often that buying a vehicle feels this pleasant, but your crew went above and beyond to ensure everything was handled perfectly.
Because of the great service I received, I would absolutely recommend this dealership to all my friends, family, and anyone I know who is looking to purchase a vehicle. Thank you again to the whole team for such a positive experience.
Sincerely,
Antonio Lopez
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by saayinc1
Jan 02, 2026 -
Walter's Mercedes-Benz of Riverside responded
Antonio,
Thank you for your positive review and recommendation! We realize you have several options when choosing a dealership and we are honored that you picked us here at Mercedes-Benz of Riverside. We are so glad that Dan, Toni, Isaid, and the team provided you with a smooth and remarkable experience. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Couldn’t ask for a more upstanding straightforward
salesman. What a great experience I’ll be back.
Thanks Dan and the Walter’s team
salesman. What a great experience I’ll be back.
Thanks Dan and the Walter’s team
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by jlsjba
Aug 23, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Dan this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Dan could provide you with exceptional service. We are happy to know that he was outstanding and straightforward. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
We just bought our van from Dan Gressmann.
He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly re
He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly recommend this dealer and the sales team!
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by Jiayi Qu
Jul 15, 2024 -
Walter's Mercedes-Benz of Riverside responded
Jiayi,
We greatly appreciate you for leaving Dan this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Dan could provide you with top notch service. We are delighted to know that he was nice and patient. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Dan Gressmann was extremely helpful and patient with me
and my colleagues. Purchasing a (new) vehicle for a university can be very "tricky" (to say the least). But, Dan was a real professional. He understo
and my colleagues. Purchasing a (new) vehicle for a university can be very "tricky" (to say the least). But, Dan was a real professional. He understood our policies and worked around some of the huddles and challenges. He actually drove to our campus to meet with all parties. Looking forward to the delivery of our new Sprinter M2CV7S.
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by Adey Oyenuga
Apr 18, 2024 -
Walter's Mercedes-Benz of Riverside responded
Adey,
Thank you so much for leaving Dan this incredible review! We are so appreciative of the opportunity to work with you and we are glad that Dan could provide you with A1 service. We are happy to know that he was extremely helpful and patient. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new Mercedes-Benz Sprinter M2CV7S- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great job!
We are happy with the new 4500 Mercedez Benz Sprinter cargo van!
Thank you, Gordon! You are the best and should get a raise!
We are happy with the new 4500 Mercedez Benz Sprinter cargo van!
Thank you, Gordon! You are the best and should get a raise!
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by Viorica Filsoov
Other Employees Tagged:
Gordon Lai
Apr 11, 2024 -
Walter's Mercedes-Benz of Riverside responded
Viorica,
We greatly appreciate you for leaving Gordon this stellar review! We are honored to have had the opportunity to work with you and we are glad that Gordon could provide you with top notch service. We are delighted to know that he is the best and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 4500 Mercedes-Benz Sprinter Cargo Van- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
By far the best customer service and the most easy
transaction I have ever experienced. Make sure to ask for Dan Gressmann, he was incredible the entire time.
transaction I have ever experienced. Make sure to ask for Dan Gressmann, he was incredible the entire time.
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by Mendez1715
Apr 08, 2024 -
Walter's Mercedes-Benz of Riverside responded
Mendez,
Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Dan's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was incredible the entire time and made everything so easy. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Wonderful Dealer and very professional Sales staff and
Finance person. Car was priced very well. They even filled up the gas tank on the Escalade and washed it. Dan helped us pair our phones with the Cadi
Finance person. Car was priced very well. They even filled up the gas tank on the Escalade and washed it. Dan helped us pair our phones with the Cadillac and the BMW that we can in. He went above and beyond. We will be back to purchase again in the future.
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by cmoody92
Oct 18, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for sharing the amazing experience you had here at Walter's Mercedes-Benz of Riverside with Dan! We are honored to have had the opportunity to work with you and we are glad that Dan could provide you with 5-star service. We are delighted to know that he went above and beyond to meet your satisfaction. We look forward to the opportunity to work with you again in the future when the time comes. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Oct 18, 2023 -
cmoody92 responded
We will be loyal customers and have told our friends about the amazing experience with Walter's!
Kind Regards,
Carol & Steve Moody
These guys are great.
We worked with Gordon and Dan on our purchase of a sprinter van. It was a great experience.
We worked with Gordon and Dan on our purchase of a sprinter van. It was a great experience.
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by Colbregrading2
Other Employees Tagged:
Gordon Lai, Marcos Ramos
Oct 13, 2023 -
Walter's Mercedes-Benz of Riverside responded
We greatly appreciate you for leaving Gordon and Dan this stellar review! We are honored to have had the opportunity to work with you and we are glad that Gordon and Dan could provide you with top notch service. We are pleased to know that they made your car buying experience here at Walter's Mercedes-Benz of Riverside a great one. If there is ever anything more that we may help you with please do not hesitate to let us know. Congrats on your new Mercedes-Benz Sprinter Van- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Huge thanks to the crew at Walter's Sprinter.
The experience was perfect from start to finish. The showroom is spotless and the team is courteous and professional throughout the buying process. Y
The experience was perfect from start to finish. The showroom is spotless and the team is courteous and professional throughout the buying process. You will never find a better staff and dealership. Thanks again and I can't wait to adventure in our new van. Cheers.
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by K Stew
Sep 27, 2023 -
Walter's Mercedes-Benz of Riverside responded
K Stew,
Thank you so much for leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are pleased to hear that our team made your car buying experience perfect from start to finish. Please do not hesitate to let us know how we may be of further service to you. Congratulations on your new van- behalf of the entire Walter's Mercedes-Benz of Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Fast , no hidden fees purchase .
They were prepared everything in advance so we’ve got the there and picked up the car and left
They were prepared everything in advance so we’ve got the there and picked up the car and left
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by Vrej39
Jul 18, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your wonderful review! We are delighted that our team could provide you with a smooth, 5-star experience. We greatly appreciate the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team here at Walter's Mercedes-Benz of Riverside!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
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