Dan Jigalov | Page 23

Awesome Dealership with great knowledgeable employees My overall experience was amazing. Awesome Customer Service from the moment we walked in the dealership. This is our second car that We purchased fro My overall experience was amazing. Awesome Customer Service from the moment we walked in the dealership. This is our second car that We purchased from Audi of Hoffman Estates. More

by BUZZCAKES Verified Customer Verified Customer

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Great dealership! Several years ago (15 to be exact), I almost bought an Audi. Dean Turner worked with me. I ended up at the time buying a different brand car. Recen Several years ago (15 to be exact), I almost bought an Audi. Dean Turner worked with me. I ended up at the time buying a different brand car. Recently I decided it was time to purchase a new car (we purchase, not lease, our cars, and then we drive them for a long time). I've long admired the S5, and recalled having a really good experience with the dealership, and Dean in particular. I discovered that Dean was still working at the dealership, so I called him up, and within 48 hours I was driving off with a beautiful new S5. Dean was a consummate professional, and everyone else I worked with also helped to make my experience first class. I would highly recommend Audi Hoffman Estates to anyone who is thinking about purchasing an Audi. More

by Ken Davis Verified Customer Verified Customer

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New Q8 Purchase Everything about my experience at Audi Hoffman Estates was impressive. I was greeted within minutes of entering the showroom by Isabela. She was kno Everything about my experience at Audi Hoffman Estates was impressive. I was greeted within minutes of entering the showroom by Isabela. She was knowledgeable and attentive. I was pleased with the large inventory of vehicles that met my list of wants. As I live 2 hours from the dealership, an efficient transaction was important and I got just that. Eddie in Finance made the dreaded paperwork phase quick and painless. Carlos and Isabella showed me the features of my car and Isabela has been in contact since making sure everything is above expectations. I would highly recommend this dealership. More

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Terrible in several ways This organizations lack of care starting from their sales org not communicating accurate information on 3rd party warranties to their lax of diligence This organizations lack of care starting from their sales org not communicating accurate information on 3rd party warranties to their lax of diligence and care within their service department. I’ve had several issues with their service from losing my car in the parking lot, to dirty loaner cars, to four week simple fixes, lack of communication, and much more. More

by T_WOLANDE77 Verified Customer Verified Customer

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Audi dealership Reasonable amount of time spent by Mr: Jacek Rudzinski. Price was not negotiated. Manger was ok . Not very friendly. Price was ok to comparing others. Reasonable amount of time spent by Mr: Jacek Rudzinski. Price was not negotiated. Manger was ok . Not very friendly. Price was ok to comparing others. More

by MATHEW-T Verified Customer Verified Customer

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Service Very knowledgeable service people. Service was quick and on time. I would recommend this dealer to every body. Facility very clean and personnel very Very knowledgeable service people. Service was quick and on time. I would recommend this dealer to every body. Facility very clean and personnel very friendly. More

by BOGKYK Verified Customer Verified Customer

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Oil change experience Everything was done in a timely manner. Overall a pleasant experience. The good news was that I purchased a service package so the cost Emma’s zero. Everything was done in a timely manner. Overall a pleasant experience. The good news was that I purchased a service package so the cost Emma’s zero. I hate these surveys. PLEASE don’t send me another one. More

by Tom Verified Customer Verified Customer

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No pressure I had a great buying experience. Bob and the Hoffman Audi team worked with me to get the exact car I really wanted. I received a very fair deal with n I had a great buying experience. Bob and the Hoffman Audi team worked with me to get the exact car I really wanted. I received a very fair deal with no pressure. I am very happy with the sales, service, and management team. More

by KILLSHOT21.DQ Verified Customer Verified Customer

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Great experience, great car There is one reason I bought a car from this dealership: Valentina Maciunas. She was knowledgeable, respectful, and efficient. I have visited other de There is one reason I bought a car from this dealership: Valentina Maciunas. She was knowledgeable, respectful, and efficient. I have visited other dealerships (both Audi and other brands) and Valentina was by far the best salesperson we encountered. Her knowledge about the cars was great, she was friendly and made the process very enjoyable. More than anything she was respectful - many salespeople would only address my husband. Guess what? I was the one making the decision and buying the car. Valentina treated both of us with respect and I was thrilled to buy a car from her. After buying I came back to drop off the title to my old car and Robert LeGault kindly took the time to give me another lesson on all the features in the car - much appreciated as it is a lot to take in when you first get your new car and just want to go drive it. Thanks for a great experience Valentina! I will be sure to send friends/family in the market for a new car to you! More

by GOBARNES Verified Customer Verified Customer

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My experience with Audi was excellent. The staff here is very professional and they do a great job on my vehicle. I am always very please when i come in to visit. Thanks The staff here is very professional and they do a great job on my vehicle. I am always very please when i come in to visit. Thanks More

by JOAN.E.SEALY Verified Customer Verified Customer

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