Dan Overman
Dan Overman at Ken Ganley Ford Parma
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Dan Overman | Page 4

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
108 Reviews

Dealership Experience

16 yrs, 1 mo

4.8

108 Reviews

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108 Reviews of Dan Overman

August 29, 2023

Dealership Rating
Employee Rating

C.J. and Matt were true professionals. I work with dealerships all day every day as I am a car broker. I will continue to use Ken Ganley Ford West and recommend them to all my clients. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Matt Palffy

Aug 29, 2023

Ken Ganley Ford Parma responded

Bill, Here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with CJ and Matt, and it was a pleasure having you at the dealership. We appreciate your review!

August 28, 2023

Dealership Rating
Employee Rating

every one helped get my truck in and back on the road as fast as possible . kept me informed about the the progress and how much it would be and when they would have it done. thanks to all. More

by thommullen691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Ruper, Matt Palffy, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman

Aug 29, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 31, 2023

Ken Ganley Ford Parma responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford West. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2023

Dealership Rating
Employee Rating

Everyone is professional, kind, and knowledgeable about each department that they are over. Mark we love you.!! You ARE OUTSTANDING AND FAIR AND PATIENT. I AM GREATFUL TO HAVE MET YOU. WE ARE LIKE FAMILY. More

by pporter033@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman

Aug 29, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback!

Aug 31, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

Dealership Rating
Employee Rating

They do a good job and they are very happy with the work, thanks so much. More

by rosa.angel5793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that we were able to assist you and that you had such a positive experience!

Aug 15, 2023

Ken Ganley Ford Parma responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

Dealership Rating
Employee Rating

Everything about my car buying experience was 5-stars! I was out of state and Mark made sure I had everything lined up, paperwork ready, sent extra pictures and video of the vehicle, great communication a More

by Grmcfall29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Nick Feruito

Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford West. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2023

Dealership Rating
Employee Rating

Good to have a close by, taking up a number of cars there. And satisfied with everything they do. Take care. More

by I don’t know what a screen name is?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2023

Dealership Rating
Employee Rating

Service with Ganley is always outstanding. CJ is most personable and professional in customer service and always creates and maintains a helpful relationship with her customers. More

by emanuelcanto1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

Jul 31, 2023

Ken Ganley Ford Parma responded

Thank you, Emanuel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

Jul 31, 2023

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly and helpful. Nobody let us stand around or even have to ask for help. More

by garcia_macy14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tracy Sapienza

Jul 28, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

July 23, 2023

Dealership Rating
Employee Rating

Everyone who works there is super nice and knowledgeable. Overall great experience and love the new car. More

by fettermancaiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 30, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford is a great dealership. Customer service is excellent. The salespeople are very accommodating and know the vehicles very well. Prices are good. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, John Ruper, Matt Palffy, Nick Feruito, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman, C'ontae Prescott, John Zaharia

Jul 21, 2023

Ken Ganley Ford Parma responded

Thank you for the five-star rating for our service department! We look forward to working with you in the future.

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. We hope you have a great day!

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