Don't trust this dealership.
They're liars. They fake the car to sell it, and within days the car breaks down. On top of that, they tamper with the car's mileage. The salesman, F
They're liars. They fake the car to sell it, and within days the car breaks down. On top of that, they tamper with the car's mileage. The salesman, Fred, is a lying scammer.
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by cristovaoisaias1964
Absolute worst, I scheduled an appointment to see a
specific car, drove 45 minutes and when I arrived and contacted the person I was instructed to ask for and was immediately told that the car I came t
specific car, drove 45 minutes and when I arrived and contacted the person I was instructed to ask for and was immediately told that the car I came to see had just sold. Offered a similar car that was 2 grand more. I may have wasted a half tank of gas going to this dump but I dodged a bullet not buying anything. Stay away they will rip you off.
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by Ejmb05
This place is a nightmare Big Time.
Just keep on driving past them. They truly do not care and are not want your money.
Well that’s if they answer the phone or return your calls then
Just keep on driving past them. They truly do not care and are not want your money.
Well that’s if they answer the phone or return your calls then when you say I’m frustrated they say oh well go somewhere else then. !!!!
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by Jasonalba77677
May 05, 2025 -
A Better Way Wholesale Autos responded
Jason, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
May 05, 2025 -
A Better Way Wholesale Autos responded
Jason, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Scam artists avoid then at all cost they sell you messed
up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my lif
up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my life I bought it messed up and they said it was good nothing wrong I brought it back to them to fix the issue... they supposedly fix it but never did I brought it back again with the same problem and they said warranty won't cover it because it was low on oil... no xxx you never fixed the issue now they want me to pay them over 2000 bucks to fix it f this company
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by Darthavenger360
Apr 29, 2024 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Apr 29, 2024 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
No response back from dealership.
If you want to sell vehicle , this vw you had for a long time. Please contact me
If you want to sell vehicle , this vw you had for a long time. Please contact me
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by rcorliss62
Nov 16, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Nov 16, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Nov 17, 2023 -
rcorliss62 responded
I would like to make a offer on 2001 vw beetle. I know you have had it for awhile. I was told maybe can't register in Ct . Listen, with this vehicle sitting l have to go complete through vehicle. Please let me know
Thanks, Rich
I should have paid heed to all of the prior negative
reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and
reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and that someone would call me soon. After waiting 2 days I called and was told the car was no longer available. For the next 3 weeks the car was still listed and again I requested info to see if it was still available. They answered my email,said it was still there and someone woukd call. It's now been 1 month, no one still has called and the Jeep is still listed. I would be afraid to buy anything from such unprofessional and disrespectful dealers.
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by Johns_ted
Sep 29, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Sep 30, 2023 -
Johns_ted responded
I sent 4 emails and made 2 calls to your sales department and as stated prior you told me the car I was interested in was mo longrr available. If you want to do something for me and others who were interested in the same car, stop posting it and sending automated emails saying its still available. It is still posted on Carfax and Autotrader as per the links below. It is the grey Jeep Patriot sport 2012 for $5495. This is nothing more than bait and switch.
https://www.carfax.com/vehicle/1C4NJRBB3CD603480
https://www.autotrader.com/cars-for-sale/vehicle/689217315?city=Waterford&listingType=USED&listingType=CERTIFIED&listingType=3P_CERT&makeCode=JEEP&marketExtension=include&maxPrice=8000&newSearch=false&numRecords=25&referrer=%2Fcars-for-sale%2Fcars-under-8000%2Fjeep%2Fwaterford-ct%3FisNewSearch%3Dfalse%26listingTypes%3DUSED%252CCERTIFIED%252C3P_CERT%26marketExtension%3Dinclude%26numRecords%3D25%26searchRadius%3D50%26sortBy%3Drelevance%26zip%3D06385&searchRadius=50&sortBy=relevance&state=CT&zip=06385&clickType=listing
Sep 29, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
I bought a used car with extended warranty from "A Better
Way Wholesale of Naugatuck, CT." They did not do a safety check on the car. In less than a month, the car needed to get towed twice. When I called t
Way Wholesale of Naugatuck, CT." They did not do a safety check on the car. In less than a month, the car needed to get towed twice. When I called the extended warranty company for repair, SURPRISE. They never paid the warranty company to initiate coverage. They tried to kept the money for themselves. Do yourself a favor, don't be their next victim
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by veparpe3000
Sep 21, 2023 -
A Better Way Wholesale Autos responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Sep 21, 2023 -
A Better Way Wholesale Autos responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Horrible experience, they sold a car that was trash to my
friend and did not care about his problem when he tried to contact them back
friend and did not care about his problem when he tried to contact them back
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by JR
Aug 17, 2023 -
A Better Way Wholesale Autos responded
JR, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Aug 17, 2023 -
A Better Way Wholesale Autos responded
JR, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Disappointment.
and with a debt of 5 years. do not buy a car there they are dishonest!
and with a debt of 5 years. do not buy a car there they are dishonest!
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by rodrigo.m.5
Aug 17, 2023 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Aug 18, 2023 -
rodrigo.m.5 responded
A year ago, you sold me a car with completely rusted suspension. At the time of the purchase, I didn't notice it, but when it rained the following week, all the rust appeared. The corners of the cabin were all rotten. After one year, the transmission broke, and it took you two months to assist me. And after you finally attended to it, it took an additional two weeks to solve the issue, but you didn't. You threw my car on the street and called the finance company to repossess it. Now I don't know where the car is, and I don't have another car to work with. What you did to me is unacceptable, and it should not be done to anyone. The right thing to do would be to provide me with a decent car because this one will need a new engine soon. To avoid fulfilling the warranty, you dumped my car on the street and called the insurance company, claiming that I abandoned the car!
Aug 17, 2023 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Aug 18, 2023 -
rodrigo.m.5 responded
A year ago, you sold me a car with completely rusted suspension. At the time of the purchase, I didn't notice it, but when it rained the following week, all the rust appeared. The corners of the cabin were all rotten. After one year, the transmission broke, and it took you two months to assist me. And after you finally attended to it, it took an additional two weeks to solve the issue, but you didn't. You threw my car on the street and called the finance company to repossess it. Now I don't know where the car is, and I don't have another car to work with. What you did to me is unacceptable, and it should not be done to anyone. The right thing to do would be to provide me with a decent car because this one will need a new engine soon. To avoid fulfilling the warranty, you dumped my car on the street and called the insurance company, claiming that I abandoned the car!
What can I do to alert and help people about the evil that is buying a car from you? I'm sleepless nights and nights. Don't think because I'm an immigrant that I'm going to leave this alone. That wasn't fair. you are worthless.
No reply about car, but after reading reviews think I’ll
pass on a 90 mile ride to pick up a lemon
pass on a 90 mile ride to pick up a lemon
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by 401ck
May 02, 2022 -
A Better Way Wholesale Autos responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Apr 28, 2022 -
A Better Way Wholesale Autos responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
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