Don't trust this dealership.
They're liars. They fake the car to sell it, and within days the car breaks down. On top of that, they tamper with the car's mileage. The salesman, F
They're liars. They fake the car to sell it, and within days the car breaks down. On top of that, they tamper with the car's mileage. The salesman, Fred, is a lying scammer.
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by cristovaoisaias1964
Absolute worst, I scheduled an appointment to see a
specific car, drove 45 minutes and when I arrived and contacted the person I was instructed to ask for and was immediately told that the car I came t
specific car, drove 45 minutes and when I arrived and contacted the person I was instructed to ask for and was immediately told that the car I came to see had just sold. Offered a similar car that was 2 grand more. I may have wasted a half tank of gas going to this dump but I dodged a bullet not buying anything. Stay away they will rip you off.
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by Ejmb05
This place is a nightmare Big Time.
Just keep on driving past them. They truly do not care and are not want your money.
Well that’s if they answer the phone or return your calls then
Just keep on driving past them. They truly do not care and are not want your money.
Well that’s if they answer the phone or return your calls then when you say I’m frustrated they say oh well go somewhere else then. !!!!
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by Jasonalba77677
May 05, 2025 -
A Better Way Wholesale Autos responded
Jason, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
May 05, 2025 -
A Better Way Wholesale Autos responded
Jason, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
THESE GUYS ARE ABSOLUTE CROOKS.
Stay far far far far far away. sold a car to me "saying" that 1 had 1 accident that was minor. Even showed a carfax. Car was nothing but a problem fo
Stay far far far far far away. sold a car to me "saying" that 1 had 1 accident that was minor. Even showed a carfax. Car was nothing but a problem for two years. when we resold it we found out it had 4 accidents, the last one was termed as "severe" and most likely totaled the car 6 months before. They are know as shady. Therion the "salesperson" is as dishonest as they come.
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by truthsayer
Mar 19, 2025 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Mar 19, 2025 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Mar 19, 2025 -
truthsayer responded
I did call you and you did not respond to me at all. I can be reached at 203-464-0645. The start could be to refund the unused portion of the extended warranty and go from there.
Absolute junk.
Was there at least 7 hrs. Supposedly they were checking the entire car. On the way home, the radio didn’t work. 3 days later the car wouldn’t start.
Was there at least 7 hrs. Supposedly they were checking the entire car. On the way home, the radio didn’t work. 3 days later the car wouldn’t start. Stay away
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by Acinbx
Oct 13, 2024 -
A Better Way Wholesale Autos responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Oct 13, 2024 -
A Better Way Wholesale Autos responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Scam artists avoid then at all cost they sell you messed
up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my lif
up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my life I bought it messed up and they said it was good nothing wrong I brought it back to them to fix the issue... they supposedly fix it but never did I brought it back again with the same problem and they said warranty won't cover it because it was low on oil... no xxx you never fixed the issue now they want me to pay them over 2000 bucks to fix it f this company
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by Darthavenger360
Apr 29, 2024 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Apr 29, 2024 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
I bought the car on Monday, and I made a big mistake, i
did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to s
did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to sell me anything useless), and he immediately told me I needed new front tires and a tire alignment. So I called them, they told me to come so that they could check. The same salessman told me that i had nothing to worry about and that they were good and "road legal for some time.". I insisted quite a bit, and then, they told me to come back in 10 days so that the mecanic can check the car but that they couldn't guarantee to cover the cost if they deem it road legal. There is no way that makes 30+ miles. Waste my day so that they will fight with me to not cover the cost. I tried to call them and ask them if I could send pictures to the mechanic to determine it via mail, and they were adamant, no can do.
The cars are a good price, some in an ok condition but I highly adice to carefully check the car before buying it and to get a 2nd opinion right after you buy the car from another mechanic.
Be prepared to fight to get them to cover the cost included in the guarantee.
It's a shame because I had a mostly good experience with them up until that point.
Tldr : Tires are 5 years old, original tires of the car, 58 000 miles, cracks everywhere, thread really thin, and according A Better Way, completely ok.
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by Nate
Other Employees Tagged:
J Gorb
, Chrissi
Apr 14, 2024 -
A Better Way Wholesale Autos responded
Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Apr 19, 2024 -
Nate responded
I gave you my contact privately a week ago. You also know who I am and have all my contact info. Of course, they never contacted me again after selling me the car and after the numerous complaints I have with them. Terrible after sale support. Be careful about this dealer, you could spend a lot of money after buying the car.
Apr 14, 2024 -
A Better Way Wholesale Autos responded
Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Apr 14, 2024 -
Nate responded
My email is izukocomeback@gmail.com. As recommended by multiple mechanics, i already changed the tires and did my tire alignment. The wheels were not safe to drive.
We started the purchase of our vehicle from them back in
August 2023. They sat on our deposit for 8 weeks before they finally had the car ready to go. Claiming lie after lie that parts were needed and then
August 2023. They sat on our deposit for 8 weeks before they finally had the car ready to go. Claiming lie after lie that parts were needed and then it was gonna be ready and something else was wrong and they needed more parts. After driving the car for a week numerous warning lights began coming on and when we brought the car to a legitimate mechanic we found that they actually cut wires and electrical taped some together to basically sell the car without any warning lights coming on. Our mechanic can’t even diagnose the problem with the vehicle that keeps stalling without us paying $600 just to fix the wiring and then any other work that needs to be done on top of this. As follows is the report from the mechanic-
Original Request Engine Diagnostic. Customer States Vehicle Hesitates And Has Loss Of Power. Concern Verified. Scanned Vehicle For Faults And Found Multiple Faults For Camshaft Sensors On Intake And Exhaust Side, As Well As Throttle Body Codes. Upon Visual Inspection Found Camshaft Sensor Connector On Intake Side To Have Damaged And Spread Pins.
Additionally Camshaft Sensor Harness On Exhaust Side Has Been Damaged Exposing Bear Wires Which Were Touching Each Other And Creating A Short Circuit Condition. Furthermore Throttle Body Wire Harness Had Also Been Damaged And Poorly Repaired. Recommend Replacing Both Camshaft Sensor Connectors As Well Throttle Body Connector And Retest.
DO NOT PURCHASE A CAR FROM THEM. WE HAVE AN ATTORNEY INVOLVED AND WILL BE FILING A LAWSUIT AGAINST THEM AS WELL AS WORKING WITH THE ATTORNEY GENERAL TO PUT THEM OUT OF BUSINESS. FEEL THIS COMPANY IS AS SHADY AS YOU CAN GET…
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by KAT0715
Other Employees Tagged:
TJ - Manager
Feb 17, 2024 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Feb 18, 2024 -
KAT0715 responded
I spoke with the General Mananger TJ on February 15th. He said he would speak to owner about reimbursing the $700 that it cost to fix the car. He said he would call me the next morning on February 16th to let me know what the owner said. It is now February 18th and I have heard nothing. Clearly JOE GORBECKI the owner of this dump establishment finds it perfectly ok to sell cars like this. I will be forwarding this to my attorney on Monday,
Feb 17, 2024 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
No response back from dealership.
If you want to sell vehicle , this vw you had for a long time. Please contact me
If you want to sell vehicle , this vw you had for a long time. Please contact me
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by rcorliss62
Nov 16, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Nov 16, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Nov 17, 2023 -
rcorliss62 responded
I would like to make a offer on 2001 vw beetle. I know you have had it for awhile. I was told maybe can't register in Ct . Listen, with this vehicle sitting l have to go complete through vehicle. Please let me know
Thanks, Rich
I should have paid heed to all of the prior negative
reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and
reviews for this dealer. I sent 4 info regarding 1 particular Jeep and received an automated response reach time stating the car was available and that someone would call me soon. After waiting 2 days I called and was told the car was no longer available. For the next 3 weeks the car was still listed and again I requested info to see if it was still available. They answered my email,said it was still there and someone woukd call. It's now been 1 month, no one still has called and the Jeep is still listed. I would be afraid to buy anything from such unprofessional and disrespectful dealers.
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by Johns_ted
Sep 29, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Sep 30, 2023 -
Johns_ted responded
I sent 4 emails and made 2 calls to your sales department and as stated prior you told me the car I was interested in was mo longrr available. If you want to do something for me and others who were interested in the same car, stop posting it and sending automated emails saying its still available. It is still posted on Carfax and Autotrader as per the links below. It is the grey Jeep Patriot sport 2012 for $5495. This is nothing more than bait and switch.
https://www.carfax.com/vehicle/1C4NJRBB3CD603480
https://www.autotrader.com/cars-for-sale/vehicle/689217315?city=Waterford&listingType=USED&listingType=CERTIFIED&listingType=3P_CERT&makeCode=JEEP&marketExtension=include&maxPrice=8000&newSearch=false&numRecords=25&referrer=%2Fcars-for-sale%2Fcars-under-8000%2Fjeep%2Fwaterford-ct%3FisNewSearch%3Dfalse%26listingTypes%3DUSED%252CCERTIFIED%252C3P_CERT%26marketExtension%3Dinclude%26numRecords%3D25%26searchRadius%3D50%26sortBy%3Drelevance%26zip%3D06385&searchRadius=50&sortBy=relevance&state=CT&zip=06385&clickType=listing
Sep 29, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.