Dan Resch | Page 3

I bought my Wagoneer at another dealership but Walser treated me like I bought with them. Awesome service and were spot on with the time to complete the work. I will use them again for sure! treated me like I bought with them. Awesome service and were spot on with the time to complete the work. I will use them again for sure! More

by TW4PACK Verified Customer Verified Customer

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By far the best customer service at a dealer Ive ever experienced! Will go back. experienced! Will go back. More

by iamnbm Verified Customer Verified Customer

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Great sales experience and support from the sales & service teams getting setup with all the new vehicle features! service teams getting setup with all the new vehicle features! More

by Kymfredenteebo Verified Customer Verified Customer

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We received professional and timely services delivery from the Walser Hopkins Team (warranty, service and car rental )to the service department. Thank you from the Walser Hopkins Team (warranty, service and car rental )to the service department. Thank you More

by florencewanda Verified Customer Verified Customer

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My service advisor Jim was great, i really appreciated the text communication and updates, thanks! the text communication and updates, thanks! More

by kathystrahan Verified Customer Verified Customer

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The service team did a fantastic job and very timely, will be returning for future work! will be returning for future work! More

by dan.thielman Verified Customer Verified Customer

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It was quick and easy! I dropped it off and it was done all in the same day! Great communication and everything. I dropped it off and it was done all in the same day! Great communication and everything. More

by Angel Allison Verified Customer Verified Customer

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After dealing with Subaru and going back and forth with them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed it same day as my drop off and had it done in a couple hours, 10/10 exp More

by Keithhall2395 Verified Customer Verified Customer

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Great service all the way around! Stayed in touch with me and car was ready as promised! Stayed in touch with me and car was ready as promised! More

by ZFHANSON99 Verified Customer Verified Customer

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Purchased a 25 Jeep Grand Cherokee L in December 2024. Have had to bring the vehicle in multiple times for service. First issue was related to sunroof leaking water. I was without my vehicle for almost 3 Have had to bring the vehicle in multiple times for service. First issue was related to sunroof leaking water. I was without my vehicle for almost 3 weeks, no rental or loaner provided. I was told that they just have to wait for an approved tech to do the warranty work. A few thousand miles later, I started getting a "Service Shifter" error message. I brought the vehicle back in again. This time, they provided a very basic loaner, nowhere near my vehicle's comfort or features. Once again, it took over 2 weeks to get my car back as a part had to be ordered and then was backordered. I never received a call with updates. When I called to see what the status was and was informed the part was on backorder, the service rep seemed bothered I was calling and stated, "well don't you have a rental"? The dealership had my vehicle for over 1 month out of the first 10 months I owned. Very disappointed with the lack of acknowledgment that these are issues a brand-new vehicle shouldn't have in the first place, but also in the lack of urgency and empathy for the situation and their inability to communicate why service/repairs are taking so long. More

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