Dan Rushing

Town Center Nissan responded

Thank you for the wonderful five-star review! We're thrilled to hear that Barry's attentive, caring, and supportive service has made such a positive difference in your experience at Town Center Nissan. Knowing that his dedication gives you comfort and confidence in your daily driving means so much to our team. We'll be sure to share your heartfelt compliments with Barry. Thank you for your trust and for allowing us to take care of you and your vehicle!

Town Center Nissan responded

Thank you for taking the time to share your concerns. We're sorry to hear that repeated service visits have left you feeling frustrated and that some of the issues you've brought to us have not been resolved to your satisfaction. We understand how that can affect your trust in our service department. We also appreciate you distinguishing your experience with Eddie Davis from your concerns about the repairs themselves. Your feedback regarding the communication you received when escalating those concerns will also be shared with our management team for review. Additionally, we apologize for the unwanted sales calls and text messages, especially after you've asked for them to stop. We understand how frustrating repeated contact can be. We appreciate you bringing all of these concerns to our attention and will use your feedback to address both the service experience and communication with our customers.

Town Center Nissan responded

Thank you for sharing your feedback. We're glad to hear that your engine repair was successfully completed under warranty and that we were able to provide a rental vehicle while the work was being done. However, we understand your disappointment in receiving your vehicle back covered in pollen and small branches. After an extended repair, your vehicle should be returned to you with greater attention to those finishing details. We appreciate you bringing this to our attention and will share your feedback with our service team. Thank you for trusting Town Center Nissan with your vehicle.

Town Center Nissan responded

Thank you for the fantastic review and recommendation! We're thrilled to hear that Dominic, Lamar, Brandi, and Blanca all helped make your experience at Town Center Nissan such a positive one. Providing professional, efficient, and friendly service is always our goal, and we'll be sure to share your kind words with the entire team. We truly appreciate your trust and look forward to serving you again!

Town Center Nissan responded

Thank you for sharing such a wonderful experience! We're thrilled to hear that Jorge took great care of you and your daughter from the initial conversation through scheduling, pricing, repair, and pickup. Getting her vehicle repaired in one day and safely back on the road for classes at Georgia Tech is exactly the kind of service we strive to provide. We truly appreciate you telling others about your experience and trusting Town Center Nissan with your future service and vehicle purchases. We'll be sure to share your kind words with Jorge and the team. Thank you for choosing us!

Town Center Nissan responded

Thank you for taking the time to share your feedback. We're sorry to hear that your recent visit did not fully meet your expectations. We understand your disappointment in not receiving a courtesy vehicle inspection, especially since it could have identified your burned-out headlight. We also appreciate your comments regarding the waiting area refreshments and understand that offering a wider variety of snack options would better accommodate all of our customers. We regret that your driver's seat was not returned to its original position and understand how that could be frustrating. Your feedback regarding courtesy services, such as a vehicle wash and vacuum, is also appreciated and will be shared with our team as we continue looking for ways to enhance the customer experience. Thank you again for your honest feedback. We value your business and hope to provide you with a more satisfying experience on your next visit to Town Center Nissan.

Town Center Nissan responded

Thank you for your wonderful review! We're delighted to hear that you consistently receive great customer service from our team. Taking the time to answer questions, explain the work that has been completed, and provide helpful recommendations is an important part of the experience we strive to deliver. We truly appreciate your trust in Town Center Nissan and look forward to serving you again in the future!

Town Center Nissan responded

Thank you for your kind review! We're happy to hear you've consistently had a very good experience with our service department. Providing quality service with a quick turnaround is something our team works hard to deliver, and we're glad that's been your experience. We truly appreciate your trust in Town Center Nissan and look forward to taking care of your vehicle for many years to come!

Town Center Nissan responded

Thank you for your kind review! We're delighted to hear you had a positive experience and that you found our dealership clean and welcoming. It means a lot to know you've chosen to continue trusting Town Center Nissan with your vehicle needs. We truly appreciate your support and look forward to serving you again. Thank you for being a valued customer!

Town Center Nissan responded

Thank you for your great review! We're happy to hear your visit was quick, efficient, and hassle-free. It's great to know our team was able to get you checked in promptly, complete your oil change and tire rotation, and have you back on the road in a timely manner. We appreciate your business and look forward to seeing you again for your future service needs at Town Center Nissan!