Dan Vojcic | Page 11

Thank you mike c for all of the help!! You were very kind and thoughtful and made this process very easy for me and not pushy and thoughtful and made this process very easy for me and not pushy More

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Purchase of Jeep Compass This was a very relaxed dealer that didn't use any sly tactics. Thank you Dan Vijvoc and Mike Calbillo for all your help. Loving my Jeep compass! Wou This was a very relaxed dealer that didn't use any sly tactics. Thank you Dan Vijvoc and Mike Calbillo for all your help. Loving my Jeep compass! Would recommend to anybody in the market. More

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Great service sales rep explained all costs and savings Entire sales team very helpful. All the paperwork costs and savings explained Sales rep went over all the suv controls Justin was great to work wit Entire sales team very helpful. All the paperwork costs and savings explained Sales rep went over all the suv controls Justin was great to work with Thanks to all the guys at Jeep Thank you Scott Yessinger for all your help Sue And Keith Boehne More

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Leave you with in operable vehicle. Worst experience i have had with a dealership so far. Purchased a F-150 out of state. Asked if they could please check out and make sure it runs and d Worst experience i have had with a dealership so far. Purchased a F-150 out of state. Asked if they could please check out and make sure it runs and drives ok. Salesman tell me they took it for a spin and that it runs and drives fine. They also promised me a full tank of gas and for the truck to be cleaned up. (36 gallon tank truck) I get the vehicle shipped to me and its on empty and still has a bunch of dealer ship stickers on the inside and outside of the windows and windshield(delivered on a cold and rainy day). i take it for a spin right off the truck it pulls one direction and has a violent vibration at 70 mph. I take the vehicle to get looked at and apparently it has dry rotted tires worn out suspensions parts and a failing 4wd system. As im driving around the A/c-Heat Makes a Very loud electric Pop noise when its engaged. The first sunny day i decided to open the sunroof and it gets stuck open. My local dealership said its closed to 7k to get everything repaired. Due to the extended warranty being able to take care of most of the items except the sunroof and the tires and detail and gas. I called the dealership and let them know THE HALF of the problems that i though wouldn't be an issue to fix. The only decided to address one problem and leave the rest for me. I have everything documents and time stamped and have contacted my lawyer about this. BEWARE ESPECIALLY IF YOU ARE OUT OF STATE Thank Dan and his GSM for all the money Yall are going to lose because a simple fix. $1900 vs &7000 Plus whatever lawyer fees and payments ive been making on a truck with the roof stuck wide open. More

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The best Car Buying Experience! Just drove an hour and a half to Ray CJD in Fox Lake. Couldn't be Happier. I dealt with a few local Jeep Dealerships and it was the same old false ad Just drove an hour and a half to Ray CJD in Fox Lake. Couldn't be Happier. I dealt with a few local Jeep Dealerships and it was the same old false advertising prices listed on line to get you in the door. Jessica at Ray's Internet Department was straight forward with everything she said. She assured me that nothing will change once i take the drive. Dan the manager also called me to reassure me. So feeling good about this i took the drive. They had the car upfront and detailed when i arrived. Raneesha was my sales rep and did a wonderful job going over all my questions and explaining a lot of features i wasn't aware of. After the test drive we went inside and the manager Dan came to introduce himself. After answering a few standard questions with Raneesha i was assured that the numbers we discussed prior to coming were all the same. Next thing you know, we were in the finance office with Ozzie and signing paperwork. He explained what i was signing and went over all my options. The whole process from when we arrived to leaving was no longer than 40 minutes. This has been my best experience purchasing a car and i will strongly recommend Ray Jeep to all my family and friends. Thanks for everything and will be back for my next lease! Noah More

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Professional, quick and easy dealership to work with! I cannot say enough positive things about Ray CDJR. They were so helpful and got me the exact Jeep I’ve been looking for and a better deal than I was I cannot say enough positive things about Ray CDJR. They were so helpful and got me the exact Jeep I’ve been looking for and a better deal than I was even expecting. I highly recommend them to anyone looking for a car. Professional staff and their building was very clean. More

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Ray’sIt’s a shame that those who gave good Ray’s It’s a shame that those who gave good recommendations did not get to see what happens behind the fake front that Ray’s displays. I came from se Ray’s It’s a shame that those who gave good recommendations did not get to see what happens behind the fake front that Ray’s displays. I came from several states away because Ray’s had “the car” I wanted. Prior to coming to Fox Lake I was assured over the phone by Francisco Aguirre that all the extras I had on my truck would give a higher trade-in value. I felt somewhat weary but he assured me! So I start the drive and arrive at Ray’s at 7:45pm. I first stopped at the Ford dealership just south of Ray’s to get a trade-in value, which the Manager said $24,000 for my truck. KBB has my truck valued at $25,000 without all the extras I have in it, which is worth $3,000 more. As soon as I got to Ray’s they wanted to start the paperwork immediately and I had not even driven the car yet. I told them I do not want to drive the car because I was so tired from driving all day, 750 miles! Then Joe, the sales manager, proceeded to tell me their offer for the trade, $20,000! I told him that was ridiculous and he’s not being fair. I told him just down the street I was offered $24,000. He said go down there and get a car, knowing damn well he had me because I drove all the way up for a particular car. He then decided he’d give me $20,500. I was very close to leaving because Francisco led me to think they would be fair and “Joe” was unfair and very rude. I brought extra rims and tires for my truck and asked them if I could store them in there garage while I got a hotel room ($125) and that I’d be back in the morning to drive the car and make a decision. I show up at opening and decide to buy the car and get the windows tinted. They said they’d have me out the door by 11am. During the time I waited I heard Joe in the background say derogatory statements about me on several occasions. I waited all day in the dealership and my car came back at closing and the car had not been detailed yet. A salesman had to take me to the hotel for another night ($125). I called them at opening to come pick me up and they came a hour and half later. I wait at the dealership another 3 hours and I finally left. I received a survey via email and gave them poor reviews and my salesman asked if I’d retake it because “all” the questions reflect on him, 100%. I asked to speak to Ray to see if this was true and Ray eventually got back to me and said it is 100% true. So I retook the survey and added some good ratings. Then I called FCA, the mother company to Dodge and ask them if I was lied to, and they said yes. Ray boldfaced lies to me! Shame on you Ray and your sales manager!!! Greedy little liars!!! Because of the troubles I went through Ray’s gave me $125 in BP gas cards, which there are no BP stations where I live. $125??? I had to get another hotel room on my way back home because I spent so long waiting for the car. How much profit was made from this trade and sale??? You completely hosed me Ray and you’re sitting there with a huge evil smirk. It is unfortunate that Connor, my salesman who was a very nice young man, works for you because he deserves to work at a much more reputable establishment and I hope he realizes he needs to move on. I’m a supervisor in my field, and I would have fired Joe and Francisco on the spot. If I was above Ray, he’d be fired with disciplinary action. More

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Outstanding Jeremy R was great to work with. Knowledgeable and explained all the Vehicle options for the Renegade. Very pleasant, friendly and helpful. The whol Jeremy R was great to work with. Knowledgeable and explained all the Vehicle options for the Renegade. Very pleasant, friendly and helpful. The whole staff at Ray Chrysler Jeep has been great. More

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Terrific salesman great service Our salesman Justin Sasman worked very hard at placing our family in a clean,safe and dependable vehicle with in our budget the whole experience at Our salesman Justin Sasman worked very hard at placing our family in a clean,safe and dependable vehicle with in our budget the whole experience at Ray Chrysler Dodge and Jeep was a wonderful experience I recommend if you're looking to buy a vehicle go and see them More

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Excellent experience all around! I was in the market for a 2018 Jeep Grand Cherokee and came to this location after having a bad experience at the Jeep dealer in Gurnee. Jaleel immedi I was in the market for a 2018 Jeep Grand Cherokee and came to this location after having a bad experience at the Jeep dealer in Gurnee. Jaleel immediately greeted us and went above and beyond to make sure the process was easy and smooth. He answered every question I had and made sure I was 100% happy with everything before we signed. Dan was also extremely nice and helpful with explaining my different options for financing and also made sure I was 100% satisfied. They’ve gained a customer for life, my fiancé will be purchasing her Jeep here next year! Thank you Jaleel and Dan! More

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