Dan Wines | Page 2

Okay Sale time was great, but I had issues with my car, the front passenger. Well, plastic is loose, and they said they could not fix it. I think it could be. the front passenger. Well, plastic is loose, and they said they could not fix it. I think it could be. More

by GOOGLYBEAR1212 Verified Customer Verified Customer

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Mitch Mozzochi the salesman I dealt with was great, I’ll be contacting him in the near future when it’s time to upgrade the wife’s ride! Overall good experience be contacting him in the near future when it’s time to upgrade the wife’s ride! Overall good experience More

by sletzer08 Verified Customer Verified Customer

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No pressure sales and worked with us to get us approved for a loan on the same day we came in. for a loan on the same day we came in. More

by jumartin84 Verified Customer Verified Customer

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Very helpful, incredibly personable. We didn’t feel pressured and were welcomed to take time and talk it over and think. Matt was incredibly nice to work with! We didn’t feel pressured and were welcomed to take time and talk it over and think. Matt was incredibly nice to work with! More

by Tlewis7023 Verified Customer Verified Customer

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Matt was my salesman. He was very knowledgeable and has been so helpful. I would highly recommend Matt at Spitzer Chevrolet. Thanks He was very knowledgeable and has been so helpful. I would highly recommend Matt at Spitzer Chevrolet. Thanks More

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Scott was helpful and patient with us. After much back and forth for the last several months my wife and I purchased a new Trax for our daughter. After much back and forth for the last several months my wife and I purchased a new Trax for our daughter. More

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This dealership helped me to find the exact model that I wanted and even drove to Cleveland to get the vehicle for me. This was all done in about eight hours. It was an efficient and effective visit. As a f wanted and even drove to Cleveland to get the vehicle for me. This was all done in about eight hours. It was an efficient and effective visit. As a first-time car buyer, they answered all of my questions and were patient in explaining the process to me. More

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Don't buy a car here. Horn was broken and I didn't realize it. They have given me the run around for weeks. Everytime I bring that up everyone says no we aren't this is th Horn was broken and I didn't realize it. They have given me the run around for weeks. Everytime I bring that up everyone says no we aren't this is the first time we've spoken. Well finally dealing with the office manager who told me he would personally look into this. Few days later I haven't heard from anyone called back. He says he will have a definite answer for me by the next day ( Tuesday ) well now it's been pretty much a week later still haven't heard anything so I called and he can at all understand why I would be upset at them. He tried to give me some lame excuse that someone quit but that doesn't excuse leave me hanging for almost a week after you promised to call. I even asked what about him calling Tuesday he yeah I probably said that. Couldn't even remember. Then all I said that was unprofessional and he tells me not to insult him. Even though that's how it's been up to this point. Unprofessional and it's not insulting you pointing out how unprofessional yourself and that establishment has been. It was broken the whole time and I even pointed out the car alarm sounded weird with no horn and was told that's how it is. They cheated me and now I'm pissed they are xxxxxxxxx who are cheats. Want respect but haven't shown me any at all but demand me to smile and not point out they have been xxxxxxx me around for weeks and weeks. Oh and Dan the sales manager it's funny the only time you ever called me back was to be a smart xxx acting like you finally after weeks had some solution. Yeah me saying xxxx you that time, yeah, that's me insulting you. Telling you that you're being unprofessional because you forgot to call me back ( again ) isnt. Not being happy with being sold a 20 some thousand dollar car with a broken horn isn't insulting you. Not being sure if I bought a car at the right place is not insulting you. At this point after all weeks and weeks of you guys dismissing me passing the buck on a car you should have made sure was road worthy before you sold it. I'll get it handled I don't need nor want the stress this horrible establishment has been causing. Should have never bought a car here More

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Service department is horrible told them what was wrong with the vehicle, they told me it would be covered under warranty and to bring it up, came in the next day only to be told it wouldnt be covered unde with the vehicle, they told me it would be covered under warranty and to bring it up, came in the next day only to be told it wouldnt be covered under warranty and that i had to pay for a diagnostic. Traded the vehicle in at a different dealership, and got a paper stating I am owed a refund for my GAP insurance, and Have been getting the run around from these guys since February. I have called numerous times only to be told they will call me back. The only time I got any help filing for the refund was because I drove up there and came in unannounced. It has been 11 weeks since I came in, and still nothing. I have called numerous times to get the insurance companies phone number so I can call to see what the hold up is for the refund, and the one time that I actually got a phone number from them it turned out to be for a Healthcare facility, and not the insurance company. So I'm back to playing the "I will call you back game." I would steer clear of these guys and pick a different dealership. For the record I have purchased 3 vehicles off of them in the past, and my wife got hers off of them as well. I will never do business with them again. More

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Everyone was friendly. The salesman was very helpful. Would highly recommend to family and friends. Definitely will be doing business again The salesman was very helpful. Would highly recommend to family and friends. Definitely will be doing business again More

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