Dana Greenawalt | Page 19

Recall on airbag on my Lincoln MKZ Did not wash my Lincoln MKZ It was brought in for a recall for the airbag they never washed it not sure what you want me to say I bought a Lincoln M Did not wash my Lincoln MKZ It was brought in for a recall for the airbag they never washed it not sure what you want me to say I bought a Lincoln MKZ last I knew they were supposed to wash every Lincoln that comes in their shop More

by dkoszewski40 Verified Customer Verified Customer

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GOOD CAR,GOOD PRICE, AND GOOD SERVICE THE TEST DRIVE SOLD ME ON THE CAR. I FELT NO PRESSURE TO PURCHASE THE VEHICLE. PAT WAS INFORMATIVE AND QUITE CALM EVEN IF I WASN'T. EVERYONE WAS FRIE THE TEST DRIVE SOLD ME ON THE CAR. I FELT NO PRESSURE TO PURCHASE THE VEHICLE. PAT WAS INFORMATIVE AND QUITE CALM EVEN IF I WASN'T. EVERYONE WAS FRIENDLY AND PATIENT IN GETTING THINGS DONE. More

by jcald288 Verified Customer Verified Customer

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Totally disappointed I have delayed my review more than a month with the hope of giving a stellar review. Unfortunately, my problem has not been resolved and the story kee I have delayed my review more than a month with the hope of giving a stellar review. Unfortunately, my problem has not been resolved and the story keeps changing. After I drove the car home, I opened the passenger door only to find the rocker cover molding was missing. I informed my salesman and stopped by to show him. He said he missed that and that they would take one from another vehicle. He said he would call at the end of December, but no call came. I called and he said times were slow and no vehicles showed up. After a couple of weeks an ad appeared with two MKS’s. I called and he said he would let me know. Again, no call. I called a week ago and he said he found the part on the internet for over $400. I told him I found it for $106 and that at some point you were going to have to buy one. He agreed it was their responsibility. I called yesterday and he told me he wanted me to buy the part and they would install it. This is unacceptable customer service to me. I told him this would not look good in the survey and he said he was 62 and didn’t care about surveys. Good dealerships should care about surveys. I am still waiting to hear from him to get this resolved. I believe a car should come with all the parts or he informed they are missing. I sincerely would appreciate action on this issue. By the way, there were other issues that I would be glad to discuss as I was not told the truth. More

by dja618 Verified Customer Verified Customer

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Best dealer in Erie co Great experience and great people bought a Ford Escape got a great deal. Met the owner and he thanked me personally which I thought was great Great experience and great people bought a Ford Escape got a great deal. Met the owner and he thanked me personally which I thought was great More

by Rob Verified Customer Verified Customer

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Super Guarantee satisfaction, very caring to fit your needs, and assist you, no pressure. It’s the right place to buy. They have called to see if there’s an Guarantee satisfaction, very caring to fit your needs, and assist you, no pressure. It’s the right place to buy. They have called to see if there’s anything they can help, with our 2018 Edge More

by GCKIDDER Verified Customer Verified Customer

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Oil change & tire rotation The service is always great! John and Arlen are the best service advisers,they always take great care on me. We buy a lot of cars There because of The service is always great! John and Arlen are the best service advisers,they always take great care on me. We buy a lot of cars There because of the way they take care ofme More

by Parks Verified Customer Verified Customer

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Gretservice!! Had an appointment for oil change and the service engine light came on day before. They took care of everything at the oil change. Covered by warranty Had an appointment for oil change and the service engine light came on day before. They took care of everything at the oil change. Covered by warranty too!! More

by Jacobs60 Verified Customer Verified Customer

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Very satisfied purchase Salesman (Patrick) is professional and knowledgeable. The lady (Barbarar) is so nice to do all documentations, as you may know many many paperwork’s u Salesman (Patrick) is professional and knowledgeable. The lady (Barbarar) is so nice to do all documentations, as you may know many many paperwork’s usually. A gentleman (Paul) guided me to choose proper extension warranty of my new car. A young lady (sorry for forgetting her name, probably Katherine) introduced the instruments in the car making sure I know how to use that, which is quite helpful for my 4 hours driving back home. Overall, I need express my thanks to all fellows in my purchase. I will definitely refer my friends and colleagues this dealership. Happy holidays! Kevin More

by Kev_Zhang Verified Customer Verified Customer

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Great job Bob and staff! We've bought several trucks from this dealer and nothing but good things to say. The process was easy and the deal they provided us was great! If you We've bought several trucks from this dealer and nothing but good things to say. The process was easy and the deal they provided us was great! If your looking for a new vehicle in the Erie area go to Bob Ferrando Ford. Thanks for doing a great job! More

by tpalochak Verified Customer Verified Customer

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Already did Dana , Pat and Barb made it easy and quickly. Sure beat Superior Toyota. Told my friends about my experience at Bob Ferrando Ford in Girard PA. Dana , Pat and Barb made it easy and quickly. Sure beat Superior Toyota. Told my friends about my experience at Bob Ferrando Ford in Girard PA. More

by Ibcal Verified Customer Verified Customer

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