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Dana Lawrence
Dana Lawrence at Heritage Ford

Dana Lawrence

Service Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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6 Reviews
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6 Reviews

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6 Reviews of Dana Lawrence

July 09, 2025

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Employee Rating

Dana helped us with a few simple repairs on one of our fleet vehicles and ensured we were back on the road with minimal downtime. Dana was very positive, efficient, and exemplified professionalism. We are More

by Farid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2025

Heritage Ford responded

Farid, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dana and our team, and that your visit to our service department went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 23, 2025

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Employee Rating

Everyone from sales to F and I staff and service writer and technicians are professionals. I’ve purchase 4 vehicles from them and have no reason to go anywhere else More

by jimc347
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell, Theresa Moss, Anna Boland , Zach

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Jun 24, 2025

Heritage Ford responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with both our sales and service teams over the years, and that your recent shopping experience with Jake was yet another smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 30, 2023

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Employee Rating

I have purchased, and leased vehicles from Heritage Ford. I have found that all sales, finance and service employees to be extremely understanding helpful and knowledgeable. My most recent purchase of an Esc More

by Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Bill LaBonte, Theresa Moss, Rich Bettinger , Areg Muradian

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Nov 30, 2023

Heritage Ford responded

Clark, Thank you for taking the timer to share your feedback, and for making Heritage Ford your dealership of choice! We are so pleased to hear that your recent shopping experience was yet another positive one, and that you enjoyed working with Bill and our team. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 22, 2023

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Employee Rating

Excellent team Everyone in every department exceptional Truly an experience worth the experience Thank you H Team ! More

by Stoked !
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Celeste DesRosiers, Marc Halliday, Theresa Moss, Anna Boland , Jerit Barton, Gary Graham, Abigail Heck

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Aug 23, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you have enjoyed working with them to both shop for and service your vehicles, and we look forward to seeing you again soon, Until then, safe travels!

August 11, 2022

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Employee Rating

Friendly, easy to work with. Saved me money My salesman was very attractive as well. More

by seanbeloin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede, Abigail Heck

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Aug 12, 2022

Heritage Ford responded

Sean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team to shop for your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 31, 2022

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Employee Rating

We have purchased, serviced and traded in 2 vehicles to HF. The folks in the service dept and Mark Halliday in sales have been great! Would recomend this dealership highly More

by Lfargo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Halliday , Shawn Clifford, Gary Graham

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Aug 01, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Marc and our team to purchase and care for your Fords over the years, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

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