Rich Bettinger
Rich Bettinger at Heritage Ford
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Rich Bettinger

Internet Sales Consultant

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
13 Reviews

Thank you for stopping by to learn a little more about me. Having graduated both high school and college in Vermont I have come to know most all the parts of our beautiful state from the mountains to the lakes. I have worked in customer service my entire career most of which have been in the restaurant industry before my career move into the automotive world. I have been around the sun over sixty times and bring to the table a vast amount of knowledge from experience. What brings me the most joy is helping and teaching others. I will do whatever I am able to assist you with your vehicle choices, finance information and way more if you want... I thank you for the chance to cross paths with you.

Dealership Experience

12 yrs, 10 mos

5.0

13 Reviews

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13 Reviews of Rich Bettinger

March 29, 2023

Dealership Rating
Employee Rating

Jake was great to deal with on my purchase. ...Professional and he knows the products he's selling.....highly recommended More

by mattygabby
Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 30, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 27, 2023

Dealership Rating
Employee Rating

They care about their customers and their needs and will do everything they can do to get you into the vehicle you want. You will not be disappointed. They are more like a family than a dealership. I worked More

by Ian Wood
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Heritage Ford responded

Ian, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice in the future! We are so glad to hear that you enjoyed working with Areg and our team, and that they were able to help find the perfect vehicle for your family. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2023

Dealership Rating
Employee Rating

Bill is exceptional. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. More

by F150-EV
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150 Hybrid, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 07, 2023

Dealership Rating
Employee Rating

Turner Ede made it easy and fun to get the exact car I wanted. Thank you! More

by Baby Bronco Mom
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede, Theresa Moss

Jan 09, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team to shop for your new Bronco, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 19, 2022

Dealership Rating
Employee Rating

I have been dealing with Heritage Ford for several years .Noah Adam's is one if the best sale person I have ever had . He is more than helpful. Though out my buying process he was more than patient, Info More

by Kellydegrechie12
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Sep 19, 2022

Heritage Ford responded

Kelly, Thank you for taking the time to share your feedback, and for your kind words for Noah! We are so glad to hear that you enjoyed working with him to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 31, 2022

Dealership Rating
Employee Rating

As I was in the search of finding exactly what I wanted I came across my car online at Heritage Ford. I inquired and that night, Bill LaBonte had my name on the vehicle. I waited two months for this vehicle More

by aprilgokey8
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte, Theresa Moss

Aug 31, 2022

Heritage Ford responded

April, Thank you for taking the time share your feedback - We are so glad to hear that you enjoyed working with Bill, Theresa and our team, and that they were able to make taking home your new Ford a smooth and stress-free experience! While we understand we may not see you for your regular maintenance visits, please feel free to let us know if you have any questions about your vehicle, Safe travels!

June 30, 2022

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Employee Rating

Noah and Marc worked to ensure I was able to obtain the vehicle I had been searching for. Abigail ensured all was secured when a new P/S was needed! More

by broncobuyer
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jun 30, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and our team to shop for and bring home your new Bronco, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 08, 2022

Dealership Rating
Employee Rating

I wanted a Black Diamond Bronco which felt next to impossible to ever get. Rich, the salesman that I worked with was persistent in trying to find me exactly what I was looking for. I really felt lik More

by Paula.A
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Apr 08, 2022

Heritage Ford responded

Paula, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Rich, and that he was able to help find your dream new Bronco! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 28, 2022

Dealership Rating
Employee Rating

Very knowledgeable salesman, explained the vehicle completely. Financial department was fantastic to deal with. Thanks. More

by Sblabs58
Friendliness
Overall Experience
Recommend Dealer
Yes
Mar 28, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 25, 2022

Dealership Rating
Employee Rating

I found it very frustrating to get offered less money for my car at the dealership i bought it from compared to a random dealership not even in vermont. I was offered a solid $10,000 at that dealership then More

by kathryn.craig22
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Apr 11, 2022

Heritage Ford responded

Amy, We are sorry to hear that your experience working with our team was less than perfect. We strive to be transparent when it comes to values on vehicles, and unfortunately in the case of newer vehicles with low mileage the valuations are higher than what the MSRP was originally, which makes it more difficult for us to meet estimated market values. We would like to invite you to contact our General Sales Manager, Zack Roberts, if you you are interested in further discussion about this. He can be reached directly at (802) 865-8263, Thank you again for your feedback, and we look forward to hearing from you

1

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