Rich Bettinger
Rich Bettinger at Heritage Ford
Refer Me

Rich Bettinger

Internet Sales Consultant

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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4.7
18 Reviews

Thank you for stopping by to learn a little more about me. Having graduated both high school and college in Vermont I have come to know most all the parts of our beautiful state from the mountains to the lakes. I have worked in customer service my entire career most of which have been in the restaurant industry before my career move into the automotive world. I have been around the sun over sixty times and bring to the table a vast amount of knowledge from experience. What brings me the most joy is helping and teaching others. I will do whatever I am able to assist you with your vehicle choices, finance information and way more if you want... I thank you for the chance to cross paths with you.

Dealership Experience

13 yrs, 8 mos

4.7

18 Reviews

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18 Reviews of Rich Bettinger

March 15, 2024

Dealership Rating
Employee Rating

It was a great deal! Thank you for great service I would recommend it to friends. More

by JayT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Areg Muradian, Theresa Moss

Mar 18, 2024

Heritage Ford responded

Jay, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 31, 2024

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Employee Rating

Bill is a professional, knowledgeable, personable sales-person that came across in a no nonsense, accurate, deliberate manner. I appreciated the pressure free environment and his patience throughout More

by duttogw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

January 04, 2024

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Employee Rating

Wanting to sell my car and I get this response from him…. I should also let you know that we would offer you the actual wholesale cash value for the vehicle as we would still put it through our shop and det More

by Jaghomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 04, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are sorry to hear that your experience working with our team was anything less than perfect. We would appreciate the opportunity to learn more so that we may help resolve your concerns and answer any questions you may have about selling your vehicle. With that in mind, we would like to invite you to contact our General Sales Manager, Zack Roberts. He can be reached directly at (802) 865-8263, Thank you again for your feedback, and we look forward to hearing from you

Jan 04, 2024

Jaghomer responded

Thank you so much for responding. I did cc Zack and I just wanted other people who are looking to sell their car to be aware that your dealership automatically tells us that they are going to give a low ball offer because of all of their costs. I am 52 and a woman . I have bought and sold a ton of cars and I have never been treated this way. Do better!!!! I know it’s surprising, but women know a lot about cars.

November 30, 2023

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I have purchased, and leased vehicles from Heritage Ford. I have found that all sales, finance and service employees to be extremely understanding helpful and knowledgeable. My most recent purchase of an Esc More

by Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2023

Heritage Ford responded

Clark, Thank you for taking the timer to share your feedback, and for making Heritage Ford your dealership of choice! We are so pleased to hear that your recent shopping experience was yet another positive one, and that you enjoyed working with Bill and our team. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

July 20, 2023

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Employee Rating

Nathan was professional and personable. He addressed all of our concerns without hesitation. We were able to look at the car, test drive, have our trade valued, and drive away with our new More

by justamarty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell, Jerit Barton , Celeste Derosiers

Jul 21, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team to shop for and bring home your new Explorer, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 29, 2023

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Jake was great to deal with on my purchase. ...Professional and he knows the products he's selling.....highly recommended More

by mattygabby
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 30, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 27, 2023

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Employee Rating

They care about their customers and their needs and will do everything they can do to get you into the vehicle you want. You will not be disappointed. They are more like a family than a dealership. I worked More

by Ian Wood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Heritage Ford responded

Ian, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice in the future! We are so glad to hear that you enjoyed working with Areg and our team, and that they were able to help find the perfect vehicle for your family. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2023

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Employee Rating

Bill is exceptional. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. More

by F150-EV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new F-150 Hybrid, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 07, 2023

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Turner Ede made it easy and fun to get the exact car I wanted. Thank you! More

by Baby Bronco Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede, Theresa Moss

Jan 09, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team to shop for your new Bronco, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 19, 2022

Dealership Rating
Employee Rating

I have been dealing with Heritage Ford for several years .Noah Adam's is one if the best sale person I have ever had . He is more than helpful. Though out my buying process he was more than patient, Info More

by Kellydegrechie12
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Sep 19, 2022

Heritage Ford responded

Kelly, Thank you for taking the time to share your feedback, and for your kind words for Noah! We are so glad to hear that you enjoyed working with him to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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