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Dana Silva
Dana Silva at Lithia Chrysler Jeep of Reno

Dana Silva | Page 15

Service Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.7
271 Reviews
4.7

271 Reviews

Write a Review

271 Reviews of Dana Silva

September 14, 2024

Dealership Rating
Employee Rating

Reno lithia jeep is always very kind, curtious, and professional. it is easy to schedule appointments and their service is prompt and quick. Thanks jeep. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Joe Rivera, Charles Sebastian, Robert Pearce, Tony Seibert

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Sep 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mitch, and we look forward to working with you again.

September 14, 2024

Dealership Rating
Employee Rating

My check oil light is still blinking after my oil chainge! Last time my oil More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Sep 19, 2024

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 14, 2024

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Employee Rating

Very guick diagnostic check , found the problem, explained my options, found a very good replacement for broken transmission at a reasonable price!! More

by VKNGS_FN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben in service, Teresa in service

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Sep 16, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

September 12, 2024

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Employee Rating

Robert Pearce made the cost of having maintenance on my Jeep a little less painful. The service at Lithia Jeep is bar to none. More

by bradbgop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Green, Scott Williford, Derric Williford, Aaron Lauer, Charles Sebastian, Robert Pearce, Colby Conine, Steven Harris, Tony Seibert

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Sep 12, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that Robert and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 08, 2024

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Employee Rating

Very good service. Nice people. And the service was completed very fast and done right More

by g-tisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Sep 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 05, 2024

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Employee Rating

Always quick and courteous service and a very nice service department and waiting area. I live in Carson City and drive to Reno to get my car serviced always ...Thankyou guys/Mike More

by jgun57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert , Mike in service dept

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Sep 05, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and the rest of our team. Please don't hesitate to let us know if we can be of further assistance.

September 02, 2024

Dealership Rating
Employee Rating

Highly reasonable service I have à lock of understanding of à service contract I purchased with my new vehicle, money value is not being realized More

by MAFELIX2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

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Sep 04, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to leave us a review. If you'd like help understanding your service contract, please give us a call or leave your contact information so we can reach out and work towards a solution. We're always happy to help!

September 01, 2024

Dealership Rating
Employee Rating

Service manager Fernando was on top of things as Ii walked through the door. He promised one and one half hours and he delivered, Bob Pearce noticed me struggling with the coffee machine, so he volu More

by clbolen737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Sep 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fernando and our team, and we look forward to working with you again.

August 31, 2024

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Employee Rating

Tony is a great guy and an excellent employee alway smiling and happy. Love the waiting area great size T.V pkenty of snacks. More

by larryscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian, Robert Pearce, Tony Seibert

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Sep 02, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much, Larry, for your kind words for Tony and for taking the time to leave us this wonderful feedback!

August 30, 2024

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Employee Rating

Once it was determined that I had a valid warrant claim, Lithia completed the work as requested. Provided a loaner More

by KR8WINEBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike

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Aug 31, 2024

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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