Dana Silva | Page 26

Beautiful new facility! A very comfortable and personal feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. More

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Airbag replacement I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fe I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fellas name. More

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Not connected to online site I set up appointments online but the information never gets sent to the dealership. This has been going on for years. I make an appointment online, wi I set up appointments online but the information never gets sent to the dealership. This has been going on for years. I make an appointment online, with multiple thing to do and everything looks ok. We go to the appointment and they don't have any information that I entered so we have to make another appointment to finish the work. Either have the online stuff work and communicate it to the dealership or get rid of it. When the work is done, we are happy with everything else. 5 stars for the mechanics and 1 star for the appointment system. More

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Service The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my exp The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my experience. More

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Had my 1st oil change. Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I drove off. Other than that it was a good experience. More

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Another satisfied customer The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody is incredible and very knowledgeable in her department! I enjoy working with Charles in service too, he is very attentive and helpful! Thank you! Dean Gerry More

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Above and beyond After speaking with the service manager who went the extra mile to make sure our experience was top notch we are very pleased with our outcome. Thank After speaking with the service manager who went the extra mile to make sure our experience was top notch we are very pleased with our outcome. Thank you Dana Silva. More

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Excellent customer service . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my de . Went into Livia jeep today to have my car serviced and ran into Cory. He’s personable, well mannered and a great sales person. I haven’t made my decision yet, of buying a vehicle but if I do buy from Lithia jeep again, it will be with Cory More

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Didnt have to wait half a day Service.area very friendly and I was out less than hour..I waited in the showroom and I wasnt bothered.and the best part my service was free. Service.area very friendly and I was out less than hour..I waited in the showroom and I wasnt bothered.and the best part my service was free. More

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You guys were able to do the impossible. And you assisted me Every one involved assisted me in a joint effort. I am not the easiest customer financially yet you guys were able to get me the auto of my dreams. Th Every one involved assisted me in a joint effort. I am not the easiest customer financially yet you guys were able to get me the auto of my dreams. Thank-you!! More

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