Dane Fransen | Page 158

Always so helpful!! Wyatt explained our new pilot to us, he was awesome!!! Wyatt knew everything about the car if we were hesitant about anything he just went over it ag Wyatt explained our new pilot to us, he was awesome!!! Wyatt knew everything about the car if we were hesitant about anything he just went over it again with us. Very knowledgeable would definitely do business with him again. More

by LANA.BARTELLS Verified Customer Verified Customer

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Service visit Was greeted promptly and details of appt discussed. Routine service very prompt and part ordered for warranty repair at later date. I enjoy working Was greeted promptly and details of appt discussed. Routine service very prompt and part ordered for warranty repair at later date. I enjoy working with this team. More

by SDKASTENHOME Verified Customer Verified Customer

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this was a non-arduous buying experience. Lets start with, the fact that my wife & I have not bought a car in 14 years. I have heard this can be an overwhelming process. At," St.Cloud Luthe Lets start with, the fact that my wife & I have not bought a car in 14 years. I have heard this can be an overwhelming process. At," St.Cloud Luther Honda," It was not! Personnel we dealt with: Corey Jansky, sales. First met with him in January 2018. Bought car from him on March 30 2018. He was always kind professional and passionate about his cars The first time we met. he spent the whole afternoon with us explaining features of the CR-V. We had many phone conversations, with him trying to fullfill our expectations. The day we purchased our CR-V. Corey once again spent from 1PM untill 7:30 PM. Making sure we understood everything, and it was a lot! and helped us complete the deal. Walked us out the door, gave hugs and said he would be in-touch. He introduced me to; Dane the Service Advisor, and Josh the Mechanic. To show me oil change procedures and give maintenance advice. Both of these men were equally as nice as Corey. Finally we met, Tom Dietman. The dreaded Business Manager. (Financing) Nothing to dread here! Tom was forthright and factual. Not high pressure. So, the whole experience was rather pleasant. I will conclude with; My wife and I are not related to anyone at this dealership. More

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Extended warranty issue. Dane Fransen, Service Advisor, was my vehicle inspector & person who followed through with this lengthy process. Dane is a ‘trooper’ !! Excellent Dane Fransen, Service Advisor, was my vehicle inspector & person who followed through with this lengthy process. Dane is a ‘trooper’ !! Excellent customer service skills as well as his tenaciousness in getting the job done. I’m very grateful for having him as my contact person at Honda/St.cloud. More

by EVENSONJAN39 Verified Customer Verified Customer

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Dane in service went over and above for us We took my car in for a diagnostic visit for a leak. There was some confusion as to what the cause was. After determining the actual cause we were tre We took my car in for a diagnostic visit for a leak. There was some confusion as to what the cause was. After determining the actual cause we were treated very well by the staff at Luther. Dane went over and above to ensure the work was done to our satisfaction. More

by OHARAJOYCE Verified Customer Verified Customer

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Outstanding Service departments Their service department is so good it is shocking. First if you are planning to have the dealer do work on your Honda you should give these guys a c Their service department is so good it is shocking. First if you are planning to have the dealer do work on your Honda you should give these guys a call. They did a roof rack for me last year 26% less than the Honda dealers in the Twin Cities quoted me. This year I had a engine malfunction light come on, they found the issue and the manufacturer warranty that covered the problem. Who would have known a van with 93k miles would have a warranty. I was not charged for the diagnostic and Honda covered the $3,000 in maintenance, the dealer covered my rental, they gave me a discount on other maintenance items and the guys finished the work a week early. I only have good things to say about the people at Luther Honda ST. Cloud. More

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Excellent Service! Brought my 2012 Honda CR-V in for routine scheduled maintenance (oil change, tire rotation & differential fluid replacement. Got my car in right awa Brought my 2012 Honda CR-V in for routine scheduled maintenance (oil change, tire rotation & differential fluid replacement. Got my car in right away in the morning and completed the service very quickly. They even replaced a fuse gratis!! More

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Excellent customer service I really appreciated the extra service they provided. Not only did they keep me in the loop in regards to what they were doing to my vehicle; they al I really appreciated the extra service they provided. Not only did they keep me in the loop in regards to what they were doing to my vehicle; they allowed me to pick the car up later in the evening. More

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Oil consumption test on our 2010 Honda Accord We learned after the tests that our Accord qualified for new rings and pistons. We worked with Dane Fransen to have the work completed. While the en We learned after the tests that our Accord qualified for new rings and pistons. We worked with Dane Fransen to have the work completed. While the engine was apart Dane recommended replacing the timing chain and a few other procedures to ensure that our Accord was in excellent operating condition. We were very satisfied with the work and the professionalism of explaining all of the procedures. More

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Service Excellent & friendly service from Dane! Excellent service great service friendly service. Dane is extremely knowledgeable & easy to relate too. No Excellent & friendly service from Dane! Excellent service great service friendly service. Dane is extremely knowledgeable & easy to relate too. No doubt we will be back for future service! More

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