Danette Pizzolato | Page 21

Kaitlin and her service team exceeded my satisfaction. Thanks! I'll be back! 2023 GMC Sierra Denali Ultimate Thanks! I'll be back! 2023 GMC Sierra Denali Ultimate More

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I was sold a bad truck that was supposed to be GMC certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them certified. When I contacted the dealership I received no help even with my warranty. They never had loaners but always had a 2 week minimum for them to look at your vehicle. I was expected to be without a vehicle for at least 2 weeks just so they can look at and determine the problem. This is not including the time it would’ve took to repair the vehicle. Every time I brought my truck in with a problem they told me the system wasn’t picking up a code. The code magically came up when my warranty was expired. I had the worst experience ever. I bought my truck in to get the tire sensors repaired they went out again and still have not been repaired by GMC. I contacted the managers countless of times I received one call back with an awful attitude and him shouting on the other side of the phone. The only employee that helped me as best she could was ms. Danette in the service department. I bought the truck trusting Mr. Kenny’s word. I shouldn’t have. The truck was sold to me with a cigarette burn on the seat and a crack in the windshield. He didn’t even contact me to tell me my license plate was in, told me he had a bad number then proceeded to call my good number out to me. I was told I can bring it back to get it repaired. That was an awful experience. I was offered a trade in for something smaller than what I have. My experience overall was terrible. More

by lenyelle.bridges Verified Customer Verified Customer

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Purchased my Sierra in 2022 from Crown Buick GMC and they are the ONLY Service Department that I had ever serviced my truck. I drive 50 miles one way to have my truck serviced by them. They are always on tim are the ONLY Service Department that I had ever serviced my truck. I drive 50 miles one way to have my truck serviced by them. They are always on time and are great host while I’m there! More

by KimballM Verified Customer Verified Customer

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GMC parts are too expensive but I like this service center. Should the prices force me to shop around? center. Should the prices force me to shop around? More

by bm Verified Customer Verified Customer

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James has always been an attentive salesman to me and my family. We will be customers for life! family. We will be customers for life! More

by JORGE40 Verified Customer Verified Customer

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I have been a customer at GMC for 10+years & I can always count on Dwain to make it a smooth experience!!! A+++ count on Dwain to make it a smooth experience!!! A+++ More

by PBUI0603 Verified Customer Verified Customer

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Service Rep. Gary was very helpful. He was upfront on projected charges and repair time. Repair was completed quickly. Very satisfied. Gary was very helpful. He was upfront on projected charges and repair time. Repair was completed quickly. Very satisfied. More

by HDSP8 Verified Customer Verified Customer

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Great service! They got me in and out in no time. Always satisfied with them! They got me in and out in no time. Always satisfied with them! More

by BRYANTLEE1987 Verified Customer Verified Customer

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Always helpful and caring. They take care of their customers. Would highly recommend the service department. Brandon Rehage is the best!!! They take care of their customers. Would highly recommend the service department. Brandon Rehage is the best!!! More

by BECKY.CATHCART58 Verified Customer Verified Customer

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I always bring my vehicle in to Crown Buick. I trust them and glad that service advisor Tara Modica is back. Chad in the maintenance always does a great job. I trust them and glad that service advisor Tara Modica is back. Chad in the maintenance always does a great job. More

by DPECOTJR Verified Customer Verified Customer

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