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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 16

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
664 Reviews
4.6

664 Reviews

Write a Review

664 Reviews of Daniel Alicea

June 23, 2024

Dealership Rating
Employee Rating

Everyone was easy to deal with and they made the process very simple! Happy to call this my home dealership! More

by 927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 16, 2024

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

June 23, 2024

Dealership Rating
Employee Rating

Great Service! !! Look forward to year of business to come. thanks so much for keeping our fleet up and running More

by ADMIN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Aug 16, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2024

Dealership Rating
Employee Rating

My service for my oil change went great all work was completed including new tire running well. More

by roseetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Aug 16, 2024

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

June 20, 2024

Dealership Rating
Employee Rating

Excellent services , this is my favorite dealer , they always are really nice people and very kindly More

by HECTORCUBA1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 19, 2024

Dealership Rating
Employee Rating

It is a good place to get your vehicle serviced and good customer service everytime. More

by dwd1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 15, 2024

Dealership Rating
Employee Rating

Had a recall had to get with Ford engineers to fix and took longer than we thought More

by shjohnson843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Aug 16, 2024

Elder Ford of Tampa responded

Hello, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2024

Dealership Rating
Employee Rating

Took time to answer all my questions. Kept me informed of progress and options available. More

by MARLATT.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 10, 2024

Dealership Rating
Employee Rating

Too many lies and misrepresentations from the first exposure to our salesman through finance. And it took five hours. Never again. More

by lylerpeters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: AYMAN ABOUELSOUD

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Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 10, 2024

Dealership Rating
Employee Rating

They were great. I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that More

by COLONEL0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2024

Dealership Rating
Employee Rating

Help was great and everything was explained we will continue to use your services in in the future More

by roomanr48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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