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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 15

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
664 Reviews
4.6

664 Reviews

Write a Review

664 Reviews of Daniel Alicea

July 13, 2024

Dealership Rating
Employee Rating

Satisfied with the service department they got me taken care of quick and out fast More

by ALAPONTE715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Elder Ford of Tampa responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 07, 2024

Dealership Rating
Employee Rating

Every time I go there I have great service everyone is always offering their hand to help me with anything I have done to my truck More

by yoggie990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 07, 2024

Dealership Rating
Employee Rating

No follow through. Was told a new radio was being shipped. I would get a call when it arrived. May take 2 weeks. That was 3 months ago. More

by bswendson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios, Jennifer Perez

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Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 04, 2024

Dealership Rating
Employee Rating

Ye. Ah, we must really like elder Ford.Because this is the second truck and 4 years that we've bought and really happy with it.Probably get another one More

by robertramputi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

Dealership Rating
Employee Rating

Excellent service and great employees. They care about your concerns. The waiting area is very comfortable. More

by YOLANDAYOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez

Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 02, 2024

Dealership Rating
Employee Rating

Always met with a smile guys genuinely care. Very customer friendly and a nice hot coffee waiting. More

by JERSEYGIRL0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Ali Syed, Cesar Castillo, Robo Rivera , Keith Weil

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Aug 16, 2024

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

June 30, 2024

Dealership Rating
Employee Rating

the mechanical service and 100% already in the sales very bad the service and the after sales. More

by hudsonluizcosta2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 29, 2024

Dealership Rating
Employee Rating

Service was down in a timely manner. Service was absolutely great. Professional and friendly technicians More

by Sheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Nicole Dobbs

Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

Sheryl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

June 27, 2024

Dealership Rating
Employee Rating

They are pleasant try to work with the customer . Courteous , provides excellent service . Nice job! More

by Romance1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 25, 2024

Dealership Rating
Employee Rating

Very easy to work with, nice facility, vehicle was finished when it was promised. Will use them again. More

by paul.sessions89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

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