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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 37

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
664 Reviews
4.6

664 Reviews

Write a Review

664 Reviews of Daniel Alicea

March 19, 2023

Dealership Rating
Employee Rating

No hassle pick up and delivery. Car had to stay for 2 days. As promised More

by carl.longmecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , Brandon Rodriguez

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Mar 21, 2023

Elder Ford of Tampa responded

Hi Carl, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 19, 2023

Dealership Rating
Employee Rating

They took care of the problems in an efficient way and were very kind and courteous More

by glendasframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

March 19, 2023

Dealership Rating
Employee Rating

Don't explain everything don't be honest and they don't call you on time and what then you need it More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 21, 2023

Elder Ford of Tampa responded

Hi Jorge, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 19, 2023

Dealership Rating
Employee Rating

The staff was friendly and my car was fixed in a quick time didn’t have to wait long. Would definitely recommend Elder Ford to my family and friends. Thanks a lot for great customer service! More

by Dblessed33612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera

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Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Dealership Rating
Employee Rating

Great service. They were very polite, helpful, and affordable. I will definitely be coming here again! More

by grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Beavers, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Brandon Rodriguez, Jake Rubin, Taylor Stinnett

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Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Dealership Rating
Employee Rating

Came in with a recall issue was taken care of quickly and painlessly. I hardly got to look through the showroom More

by WSTARK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Dealership Rating
Employee Rating

My car was taken back as soon as I arrived for my scheduled appointment. Courteous service from the front desk representative. I was done and out in about 15 minutes. More

by dietsoda65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Dealership Rating
Employee Rating

Fast efficient service. Staff attentive to my specific needs. After my oil change was complete. They notified me I picked up my Ranger and they even washed it. Bonus More

by INTRUDER282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , Brandon Rodriguez

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Mar 21, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Dealership Rating
Employee Rating

More was broke then before dropping off truck for service. Tried calling and no call back. Service sucks. Don’t recommend More

by Fcpridgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Sills

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Mar 21, 2023

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 17, 2023

Dealership Rating
Employee Rating

A very good experience. Had an appointment and my vehicle was taken shortly after I arrived. More

by jmarkart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 20, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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