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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 43

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

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653 Reviews of Daniel Alicea

November 29, 2022

Dealership Rating
Employee Rating

I give a 2 star rating. If you want to find out, give me a call. More

by ORPBRAVO
Service Price Transparency
Service Communication
Recommend Dealer
No
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November 29, 2022

Dealership Rating
Employee Rating

Mr.Alicea is the best. Thank you for your service. Profesional and excellent customer service. More

by KAHLO112005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2022

Dealership Rating
Employee Rating

Very happy with the service & timely manner my suv was serviced. It was a pleasant experience More

by Lesleyredsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2022

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

November 26, 2022

Dealership Rating
Employee Rating

Great people working at this dealership. Always helpful. Service is always done on time. I will always have my Edge done at this service department More

by listertmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Nov 28, 2022

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

November 23, 2022

Dealership Rating
Employee Rating

Service is good and the service guy is nice too dealership has a great I like everything there More

by Ying Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers

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Nov 25, 2022

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2022

Dealership Rating
Employee Rating

Waited a long time for my truck but im like the truck its my last car purchase More

by localgyrls69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , BJ Llanos, Charlie McEwan, Nacer Menouni, Brandon Rodriguez

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Nov 23, 2022

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks again for your business! Take care!

November 21, 2022

Dealership Rating
Employee Rating

Average dealer with usual high pressure finance people selling maintenance and service packages being careless with the truth on what they cover. More

by GSIMMONS319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Castillo

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Nov 22, 2022

Elder Ford of Tampa responded

Hi , We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 18, 2022

Dealership Rating
Employee Rating

Happy with all the services I have had over the years will be back in two weeks for brakes More

by Svtcobra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 16, 2022

Dealership Rating
Employee Rating

Customer service was excellent…. almost better than chic fil a. Definitely would recommend my friends and family to go buy a new vehicle at Elder Ford More

by Bilal Salat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera , Kristofer Meyer, Branden Mortenson, Damian Lambert. Excellent customer service give these guys a raise

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Nov 18, 2022

Elder Ford of Tampa responded

Hello Bilal, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

Dealership Rating
Employee Rating

Elder Ford of Tampa was very informative and took great care my delivery. I love my chrysler 300s and couldn't be happier! More

by craigjosephbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 18, 2022

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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