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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 44

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

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653 Reviews of Daniel Alicea

November 16, 2022

Dealership Rating
Employee Rating

Completed oil change in 45 minutes which was better than the estimated time given. Ok More

by p_smither
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 15, 2022

Dealership Rating
Employee Rating

Great customer service. Happy to get my vehicle done at elder ford of Tampa , I will be back again for sure More

by EMGAUTOSALESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers

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Nov 17, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 15, 2022

Dealership Rating
Employee Rating

Great service, we were in and out in no time and the area to wait is comfortable! More

by utsoftball19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Peter Nieves, James Decaro , BJ Llanos, Luis Nunez, Brandon Rodriguez

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Nov 17, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2022

Dealership Rating
Employee Rating

Excellent service! They took really good care of my vehicle and notified me of every step in a timely manner! More

by ghettosamurai7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 14, 2022

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Employee Rating

Surprisingly they were ready when I got there a little took an hour I was surprised that they didn’t fill my windshield wiper cleaner it was empty don’t know why More

by punky101cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , BJ Llanos, Brandon Rodriguez

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Nov 17, 2022

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and we're extremely disappointed to hear of your negative experience with our dealership. We would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if we still can. We take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. We would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 12, 2022

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Employee Rating

Daniel is the one of the best service advisors he make my service so easy More

by JEKA1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2022

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at Elder Ford of Tampa! We hope to be of service to you again! Take care!

November 11, 2022

Dealership Rating
Employee Rating

Service advisor did not stay in contact with me to give me updates on my repair. I had to call 4 times in order to speak to him. Had to pull teeth to get a loaner for a warranty issue (12k miles on my truc More

by t.guerrero333
Service Time
Service Communication
Recommend Dealer
No
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Nov 17, 2022

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 11, 2022

Dealership Rating
Employee Rating

Good service ang quick I was relieved with a smile and everybody was so nice More

by silviapadilla0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , BJ Llanos, Brandon Rodriguez

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November 10, 2022

Dealership Rating
Employee Rating

Very pleased with service and associates. Did have to make two visits to the dealership. More

by dlorion72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez , BJ Llanos

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Nov 18, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 05, 2022

Dealership Rating
Employee Rating

Very good service department. Very good service technicians. Very good experience. I will use them again More

by michaelearl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Peter Nieves, James Decaro , BJ Llanos, Luis Nunez, Brandon Rodriguez

Report | Print
Nov 11, 2022

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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