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Daniel Alicea
Daniel Alicea at Elder Ford of Tampa

Daniel Alicea | Page 54

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6
653 Reviews
4.6

653 Reviews

Write a Review

653 Reviews of Daniel Alicea

July 28, 2022

Dealership Rating
Employee Rating

It was an okay experience, I just wish they already had the part ordered for the car. More

by Mesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jul 30, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

July 27, 2022

Dealership Rating
Employee Rating

Efficient and friendly treatment, timely response. Great facilities. Let me know the status of the work and other recommendations More

by OROZCO.EDUARDO.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Jul 29, 2022

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2022

Dealership Rating
Employee Rating

This location is absolutely amazing! The staff are so friendly and I wouldn’t want to go anywhere else! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Brandon Rodriguez

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Jul 29, 2022

Elder Ford of Tampa responded

Hi Jessica, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

July 25, 2022

Dealership Rating
Employee Rating

Good people. I'm happy to have you all work on my car. Next time please make the tire pressure equal. All else is well. More

by tye.satterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

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Jul 27, 2022

Elder Ford of Tampa responded

Hi, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

July 25, 2022

Dealership Rating
Employee Rating

I had a very satisfying experience obtaining service with Elder Ford. Blessings and Thanks.blessings More

by divatampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

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Jul 27, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 25, 2022

Dealership Rating
Employee Rating

Awesome service, great job, excellent service sales and security was above and beyond. Thank you More

by JEANNIEASD71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

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Jul 28, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 22, 2022

Dealership Rating
Employee Rating

I was very pleased with Elder Ford after having a bad experience with another Ford dealership ! More

by JKRUGER153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 23, 2022

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 22, 2022

Dealership Rating
Employee Rating

The service manager was great and the mechanics that are awesome job for me I'll recommend the place to my friends More

by ROSS23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

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Jul 23, 2022

Elder Ford of Tampa responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Thanks again for the recommendation, and have an amazing day!

July 21, 2022

Dealership Rating
Employee Rating

Was never there. I live in Troy Michigan! Obviously no one reads these because I keep getting them! PLEASE STOP sending. I did once purchase a Ford from Elder Ford in More

by Ablasor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios, Dan Sills , Rob Elder, Jason Faiella, BJ Llanos, Charlie McEwan

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Jul 24, 2022

Elder Ford of Tampa responded

Hi Ablasor, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Jul 24, 2022

Ablasor responded

PLEASE read my review!! It explains the issue AGAIN- I have never been to Tampa!! STOP sending me requests for to do surveys

July 19, 2022

Dealership Rating
Employee Rating

They made it a very easy experience and my SUV was ready for my trip out of town More

by Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos

Report | Print
Jul 21, 2022

Elder Ford of Tampa responded

Hello Brittney, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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