Dealer Reviews
Cars for Sale
Dealer Log In
Daniel Alicea
653 Reviews
653 Reviews
Write a Review
653 Reviews of Daniel Alicea
July 19, 2022
It’s easy to deal with the guys has been really good with all Service reps. They make it to be comfortable there waiting and is a good thing. all Service reps. They make it to be comfortable there waiting and is a good thing. More
by Joserodr1
Verified CustomerOther Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos
July 19, 2022
This dealership was extremely helpful and responsive when my vehicle had a recall that resulted in me being unable to drive my vehicle. The dealership set up mobile service to come to me and fix the repair. my vehicle had a recall that resulted in me being unable to drive my vehicle. The dealership set up mobile service to come to me and fix the repair. More
by Jmalafronte13
Other Employees Tagged: Dan Sills
July 15, 2022
I was searching for a specific vehicle and had already looked at five different dealerships when I found the car I wanted at Elder Ford. The service was phenomenal. The sales department, and managerial st looked at five different dealerships when I found the car I wanted at Elder Ford. The service was phenomenal. The sales department, and managerial staff went above and beyond to make sure I got what I needed. More
by JEANNIEASD71
Other Employees Tagged: Ali Syed, Cesar Castillo , Dillon Gastineau, Baird King, Kitt Kittles
July 14, 2022
The Service Department at Elder Ford is extremely Through! I highly recommend this location for service. Through! I highly recommend this location for service. More
by Ivory Mason
Other Employees Tagged: Johany Trespalacios , BJ Llanos
July 12, 2022
Delintz has been using Elder Ford service department for 20+ years. We are shocked at the deterioration of this dealership we are a small family owned business and has had one of our vans in service several 20+ years. We are shocked at the deterioration of this dealership we are a small family owned business and has had one of our vans in service several times over the last couple weeks. This has been for routine maintenance, brakes tires and most importantly a repair to the back door latch our technicians work out of the back of their vehicles. We were initially turned away from our first appointment. The service advisor told us they were too busy and we would have to come back the next week. We again took the vehicle out of operation the following week. The following day when we called to get the status we were told the service advisor did not come to work and nothing had been done, so the van stayed down another day parentheses day three after picking up the van and a $3000 ticket, we found that the back door latch was never replaced. No one returned our repeated calls. We went back and spoke to the new GM, left the van again and it was resolved after the fourth visit. We then scheduled an appointment to have the AC serviced. Left it at the dealership on Thursday evening for a Friday morning appointment. On Monday morning we were told it had never been looked at. The incompetence of this dealership has caused a man several days of work and a loss of revenue for a small business. More
by noe1
Other Employees Tagged: Seth, Travis
July 11, 2022
since ownership change I am very dissatisfied. Elder has been taking care of our fleet of 30 vehicles but now I am moving my business. we had a vehicle on order and it was sold from under is. had Elder has been taking care of our fleet of 30 vehicles but now I am moving my business. we had a vehicle on order and it was sold from under is. had a collision center appointment and Dealership not only cancelled but told me not taking on new appointments for at least a month leaving us high and dry. Negotiated prices went up once new ownership also. It’s a shame as we spent well over $100k within the past year and a half with Elder More
by BTUMELTY
Other Employees Tagged: Tyler was great
July 07, 2022
Vehicle to be hand washed, and treated inside and out. Inside windshield left dirty, more concern selling new tires than providing great service. Actual tires in great shape, good thread. Inside windshield left dirty, more concern selling new tires than providing great service. Actual tires in great shape, good thread. More
by DIVDRLIC44
July 07, 2022
I am always satisfied when I come there. Guys do an excellent job. I will continue to do my work there I have no complaints every time I go I am satisfied Guys do an excellent job. I will continue to do my work there I have no complaints every time I go I am satisfied More
by ERNESTOMCCALLA0103
Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos
July 04, 2022
Everyone was great. They were very courteous and attentive. I will purchase all my vehicles from Ford from now on. They were very courteous and attentive. I will purchase all my vehicles from Ford from now on. More
by jrisher82
Other Employees Tagged: Johany Trespalacios, Dan Sills, Grant Kitner , Jorge Acosta, Rob Elder, Jason Faiella, BJ Llanos, Charlie McEwan, Nacer Menouni
July 03, 2022
I typically do not like dealerships or Service centers. Elder Ford has been the exception to the point that I would love to work here! It’s a great place with great people. They do what they say they’re go Elder Ford has been the exception to the point that I would love to work here! It’s a great place with great people. They do what they say they’re going to do, when and how they say they’re going to do it. You really can’t get better than that in this business anymore. More
by kevinwcook
Other Employees Tagged: Johany Trespalacios , Jason Faiella, BJ Llanos, Nicole (Service Advisor), Katy (Rentals)
Dealership Inventory (780 Vehicles)
