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Daniel Cuevas
Daniel Cuevas at Kelly Nissan

Daniel Cuevas | Page 10

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
202 Reviews
4.7

202 Reviews

Write a Review

202 Reviews of Daniel Cuevas

November 25, 2025

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Employee Rating

I’m extremely disappointed with the service at Kelly Nissan. My vehicle has now been in their shop three separate times for the same leak, and the issue is still not fixed. Every visit costs me time, in More

by TORRES.OSCAR2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio , Daniel Cuevas

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Nov 26, 2025

Kelly Nissan responded

We apologize for the inconvenience and frustration you have experienced. Providing quality service is important to us and we will work hard to address and fix the issue. Please reach out to us directly so we can make things right.

Jan 17, 2026

TORRES.OSCAR2005 responded

I want to share an updated review of my experience with Kelly Nissan of Oak Lawn regarding a major repair on my 2017 Nissan Armada. After an engine replacement performed at this dealership, I experienced a transmission fluid leak that began immediately after the engine work. Prior to the engine replacement, the transmission had no leaks and no shifting issues. Following the repair, the dealership addressed the issue in stages, first replacing transmission lines and then resealing the transmission pan. When the leak persisted, it was determined that the transmission pan itself was warped, which explained why the earlier repairs did not fully resolve the problem. Although the situation was frustrating and required multiple visits, I want to be fair in my assessment. Kelly Nissan ultimately stood by their work and made the necessary corrections. The warped transmission pan was replaced properly, and the repair was completed correctly. At this point, the transmission is no longer leaking, the vehicle shifts smoothly, and everything is operating as it should. I appreciate that the dealership followed through and resolved the issue completely rather than dismissing the problem or shifting responsibility. Because the final outcome was positive and the vehicle was repaired correctly, I’m updating my review to reflect that. I’m satisfied with the current condition of my Armada and with how the situation was ultimately handled.

November 24, 2025

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Employee Rating

Diagnosed issues and didn’t take long. Reps were vet pleasant and friendly will continue getting sevce at this location More

by AQUADIVA2956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Eva Castanon, Amber Straubing

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Nov 25, 2025

Kelly Nissan responded

Thank you for taking the time to leave us a review! We're so glad our team was able to diagnose and fix your issues quickly. We take pride in providing friendly and efficient service, and we look forward to continuing to serve you at our location.

November 23, 2025

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Employee Rating

It was good except they keep giving me quotes for things I already had done on my truck. They are going by the miles only More

by Pinky8253
Recommend Dealer
Yes

Other Employees Tagged: Daniel Cuevas

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Nov 25, 2025

Kelly Nissan responded

We apologize for any confusion with our quotes. Our goal is to provide transparent pricing based on the actual services needed. Please let us know if there is anything we can do to improve your experience. Thank you for choosing us!

November 22, 2025

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Employee Rating

Very clean and organized. Staff were very helpful and professional didn't need to ask lots of questions. I recommend Kelly Nissan for car shopping. Thank you. More

by Iefein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Eva Castanon, Amber Straubing

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Nov 24, 2025

Kelly Nissan responded

Thank you for the five star review!

November 22, 2025

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Employee Rating

Each person that I dealt with was very pleasant and friendly. The text updates and accompanying video reassured me that attentative work was being done on my car. More

by Ruta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Eva Castanon, Amber Straubing

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Nov 24, 2025

Kelly Nissan responded

Thank you for the five star review!

November 21, 2025

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Employee Rating

The service there was great! They were fast and professional. I would definitely go back there. More

by BJ1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Eva Castanon, Amber Straubing

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Nov 23, 2025

Kelly Nissan responded

Thank you for the kind words! We strive to provide speedy and top-notch service to all of our customers. We would be more than happy to have you back!

November 17, 2025

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Employee Rating

Easy to make service appointment . Work is done in a timely manner.Its also close and convenient.. More

by STEPHANIEHUSBANDS004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Eva Castanon, Amber Straubing

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Nov 18, 2025

Kelly Nissan responded

Thank you for the wonderful feedback! We're thrilled to hear that our service appointments are convenient and efficient for you. We always strive to provide the best experience possible for our customers. Looking forward to seeing you again!

November 16, 2025

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Employee Rating

I had a couple of requests, and they were followed. Impressed by the attention to detail. More

by ppartyka
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Eva Castanon, Amber Straubing

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Nov 18, 2025

Kelly Nissan responded

Thank you so much for your kind words! We are thrilled to hear that we were able to meet your requests and impress you with our attention to detail. Your satisfaction is our top priority and we hope to continue exceeding your expectations in the future.

November 16, 2025

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Employee Rating

Well they did fix my car and saved me 3000 dollars worth of work then fix the initial problem I bought it in for my dad did Also, they usually wash my car, but they didn’t even bother to wash my car this More

by tangeerobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raul Zambudio, Eva Castanon, Amber Straubing

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Nov 18, 2025

Kelly Nissan responded

We apologize for the inconvenience of not washing your car this time. Our focus is always on providing quality car repairs at a fair price. We are glad we were able to save you money and address the initial issue. Thank you for choosing us for your automotive needs.

November 15, 2025

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Employee Rating

Friendly, honest, clean and fast , a little expensive but does good work, good dealership and service More

by panona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Kelly Nissan responded

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that our team's friendly and honest service, along with our clean and fast work, met your expectations. We always aim to provide top-notch service to our customers and we appreciate your support and feedback. Thank you for choosing our dealership for your automotive needs!

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