Daniel Cuevas | Page 10

I have to say Kelly is a Very efficient and Friendly operation . The ease of getting an appointment couldn't be simpler and the check in process was very efficient. The waiting areas are great and provi operation . The ease of getting an appointment couldn't be simpler and the check in process was very efficient. The waiting areas are great and provide a relaxing stay. Nice people and a nice operation. More

by JJKRIN Verified Customer Verified Customer

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Prices are high, customer service is low and location is small. Went to this dealer to service my vehicle, I was hesitant before and now I walk away with a lesson learned. I have never paid over $78 for an small. Went to this dealer to service my vehicle, I was hesitant before and now I walk away with a lesson learned. I have never paid over $78 for an oil change since having my Nissan, this location charged me over $100 for a basic oil change. The young man that helped me had no customer service skills, and made me feel like it was just a number, or because I’m female he didn’t have to. That started the moment I checked in to the moment I checked out. Never again! More

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Very professional serviced in a timely manner got in and out wasn't hanging around all day. out wasn't hanging around all day. More

by COTYKELLY61 Verified Customer Verified Customer

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One of the best dealership around. Daniel is awesome. See you when we are back Daniel is awesome. See you when we are back More

by RESULLY56 Verified Customer Verified Customer

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Very friendly service. Got my rental within minutes. My recall was completed by the next day. Got my rental within minutes. My recall was completed by the next day. More

by Becksc83 Verified Customer Verified Customer

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Kelly Nissan of Oak Lawn I want to share an updated review of my experience with Kelly Nissan of Oak Lawn regarding a major repair on my 2017 Nissan Armada. After an engine replacement performed at review of my experience with Kelly Nissan of Oak Lawn regarding a major repair on my 2017 Nissan Armada. After an engine replacement performed at this dealership, I experienced a transmission fluid leak that began immediately after the engine work. Prior to the engine replacement, the transmission had no leaks and no shifting issues. Following the repair, the dealership addressed the issue in stages, first replacing transmission lines and then resealing the transmission pan. When the leak persisted, it was determined that the transmission pan itself was warped, which explained why the earlier repairs did not fully resolve the problem. Although the situation was frustrating and required multiple visits, I want to be fair in my assessment. Kelly Nissan ultimately stood by their work and made the necessary corrections. The warped transmission pan was replaced properly, and the repair was completed correctly. At this point, the transmission is no longer leaking, the vehicle shifts smoothly, and everything is operating as it should. I appreciate that the dealership followed through and resolved the issue completely rather than dismissing the problem or shifting responsibility. Because the final outcome was positive and the vehicle was repaired correctly, I’m updating my review to reflect that. I’m satisfied with the current condition of my Armada and with how the situation was ultimately handled. More

by TORRES.OSCAR2005 Verified Customer Verified Customer

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Eva is so professional and has exceptional customer service skills. She is amazing! Thank you Eva for being so thorough and making me feel welcomed at Kelly Nissan! service skills. She is amazing! Thank you Eva for being so thorough and making me feel welcomed at Kelly Nissan! More

by CJMONTGOMERY74 Verified Customer Verified Customer

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The staff is very friendly and they truly treat you the way you deserve, and they are very professional. way you deserve, and they are very professional. More

by Jhtorres97 Verified Customer Verified Customer

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Everybodys attitudes was pleasant and any questions I asked was answered. Which I appreciate that. Very professional. Thanks! asked was answered. Which I appreciate that. Very professional. Thanks! More

by professor0431 Verified Customer Verified Customer

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Courteous from appointment making to end of service. Kept me up to date with timely service Kept me up to date with timely service More

by Marleyp471 Verified Customer Verified Customer

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