Great work with my car i will come again thank you for
your good service
your good service
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by LOWEANTONIO315
Verified Customer
Verified Customer
Service Price Transparency
Dec 17, 2025 -
Kelly Nissan responded
Thank you for the five star review!
Very polite respectful courteous.
Very responsive to my warranty situation. Would highly recommend him and Kelly Nissan.
Very responsive to my warranty situation. Would highly recommend him and Kelly Nissan.
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by Joelipuma12
Verified Customer
Verified Customer
Dec 15, 2025 -
Kelly Nissan responded
Thank you for the five star review!
The staff, particularly Daniel Cuevas was outstanding and
very helpful and kept posted on the service to my car
very helpful and kept posted on the service to my car
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by treschar
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cuevas
Dec 15, 2025 -
Kelly Nissan responded
Thank you for the five star review!
Dec 15, 2025 -
treschar responded
Once again, I received outstanding service from Kelly Nissan of Oak Lawn. The staff were very helpful, particularly my Service Advisor Daniel Cuevas who has always been very helpful and kept me updated on the service to my car. This is 100% why, I coming back to Kelly Nissan for all service to my car. If you are looking for a dedicated team the always delivered outstanding service, Kelly Nissan is your dealership. I am always very pleased with their service!
Bought my first car from Kelly Nissan in 2008.
On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and th
On my third car from them now. When this one needs to be replaced, I'll be going back to them for car #4. They have always treated me well, and their service department is top-notch.
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by irlmr
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Kelly Nissan responded
Thank you for the five star review!
One of the problem I had with my vehicle wasn't fixed.
The mirror still want go down when I am in reverse.
The mirror still want go down when I am in reverse.
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by TONIPORTER836
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cuevas
Dec 15, 2025 -
Kelly Nissan responded
Thank you for your feedback. We apologize for the inconvenience. Please bring your vehicle back and we will address the issue promptly. We value your satisfaction and aim to provide the best service possible.
Very nice,and welcomeing My experience with the service
provided was very good. He gave me all the repairs needed and was knowlegable about my vehicle
provided was very good. He gave me all the repairs needed and was knowlegable about my vehicle
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by JefferyMann06
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cuevas
Dec 03, 2025 -
Kelly Nissan responded
Thank you for the five star review!
The service team at Kelly is beyond exceptional.
They are knowledgeable and have great customer service skills. They make me feel like my car in is good hands and that my money is being respected!!
They are knowledgeable and have great customer service skills. They make me feel like my car in is good hands and that my money is being respected!! Please salute their efforts for me!!!
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by Vder7
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2025 -
Kelly Nissan responded
Thank you for the five star review!
Great customer service as always.
Okay I meant to say that Daniel kept me informed about the condition of my car and made recommendations for the service that was provided.
Okay I meant to say that Daniel kept me informed about the condition of my car and made recommendations for the service that was provided.
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by BETZZIN
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Cuevas
Nov 30, 2025 -
Kelly Nissan responded
Thank you for the five star review!
Was able to get my vehicle in and out in an almost timely
manner. Contact/ follow up could have been more on point.
manner. Contact/ follow up could have been more on point.
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by IEAA1741
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Kelly Nissan responded
Thank you for your feedback! We appreciate your business and apologize for any delay in follow-up. We will work on improving our communication to better serve you in the future.
I’m extremely disappointed with the service at Kelly
Nissan. My vehicle has now been in their shop three separate times for the same leak, and the issue is still not fixed. Every visit costs me time, in
Nissan. My vehicle has now been in their shop three separate times for the same leak, and the issue is still not fixed. Every visit costs me time, inconvenience, and stress, and I keep getting my car back with the same problem. At this point, I feel like my concerns aren’t being taken seriously. A customer shouldn’t have to keep returning over and over for the same issue.
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by TORRES.OSCAR2005
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Kelly Nissan responded
We apologize for the inconvenience and frustration you have experienced. Providing quality service is important to us and we will work hard to address and fix the issue. Please reach out to us directly so we can make things right.
Jan 17, 2026 -
TORRES.OSCAR2005 responded
I want to share an updated review of my experience with Kelly Nissan of Oak Lawn regarding a major repair on my 2017 Nissan Armada.
After an engine replacement performed at this dealership, I experienced a transmission fluid leak that began immediately after the engine work. Prior to the engine replacement, the transmission had no leaks and no shifting issues. Following the repair, the dealership addressed the issue in stages, first replacing transmission lines and then resealing the transmission pan. When the leak persisted, it was determined that the transmission pan itself was warped, which explained why the earlier repairs did not fully resolve the problem.
Although the situation was frustrating and required multiple visits, I want to be fair in my assessment. Kelly Nissan ultimately stood by their work and made the necessary corrections. The warped transmission pan was replaced properly, and the repair was completed correctly.
At this point, the transmission is no longer leaking, the vehicle shifts smoothly, and everything is operating as it should. I appreciate that the dealership followed through and resolved the issue completely rather than dismissing the problem or shifting responsibility.
Because the final outcome was positive and the vehicle was repaired correctly, I’m updating my review to reflect that. I’m satisfied with the current condition of my Armada and with how the situation was ultimately handled.
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