Daniel Erickson

The service department is the best here. They provide full video of after service work and point out any other service that may be needed is shown on the video. Dan Erickson really takes They provide full video of after service work and point out any other service that may be needed is shown on the video. Dan Erickson really takes care of his customers I recommend him highly for your life time maintenance at this full service factory dealer. Mathew was my tech for a routine oil change and coolant replacement. Did a great job and provided excellent video of future service work More

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Dan took great care of the situation with our engine swap. He was also communicative and fair and honest. swap. He was also communicative and fair and honest. More

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They were extremely helpful and quick. I love to get my rav4 serviced with him and the dealership I love to get my rav4 serviced with him and the dealership More

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My service representative was Dan Erickson. He was very welcoming and communicated with me well. I appreciated his explanation of my repairs. He was very fair and tried to help me where he c He was very welcoming and communicated with me well. I appreciated his explanation of my repairs. He was very fair and tried to help me where he could. He saw me as the long term customer that I am and very much secured our business relationship. Thank you Dan! More

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I appreciate. Daniel Erickson service tech at Brookfield Toyota. Very nice, helpful and professional. Thanks Daniel. I'll return for service in the future. Daniel Erickson service tech at Brookfield Toyota. Very nice, helpful and professional. Thanks Daniel. I'll return for service in the future. More

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Thorough explanations, including why some work wasn't needed, were clear and accompanied with pricing (which was lower than other dealers). Only complaint: touch up paint tube was pricey: $14-$15 . Sta needed, were clear and accompanied with pricing (which was lower than other dealers). Only complaint: touch up paint tube was pricey: $14-$15 . Staff was helpful and available for updates and questions. Very positive experience! More

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They keep you informed of the progress through texting so there are no surprises. The waiting room is nice and clean and snacks are abundant. there are no surprises. The waiting room is nice and clean and snacks are abundant. More

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Very efficient! Daniel got me going right away! Got me out quick! And closer to my home than Racine was! Daniel got me going right away! Got me out quick! And closer to my home than Racine was! More

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Service completed on time as promised at a price lower than originally quoted by Daniel. than originally quoted by Daniel. More

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Brought my Highlander in for tire rotation in yesterday. I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwar I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwards to apologize and compensate me for my wasted trip. I was truly impressed with the level of concern and responsibility they took to make sure I was happy. Mistakes happen, T of B made it right. More

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