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Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.5
150 Reviews
4.5

150 Reviews

Write a Review

150 Reviews of Daniel Gonzales

May 04, 2025

Dealership Rating
Employee Rating

Hard to schedule left 2 vacuum lines not clamped which left me in LA with check engine light. I was stress and very upset. More

by CHADSEMAIL2
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 03, 2025

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Employee Rating

On time, transparent and excellent customer service. He was very helpful on going theough the things that needed to be done More

by ILSENATALIA.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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May 03, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 29, 2025

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Employee Rating

We have had only good experiences at this location. We will continue to purchase our VW from here More

by MMCEACHERN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Apr 29, 2025

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 17, 2025

Dealership Rating
Employee Rating

As usual the work was done correctly. They have very knowledgeable and Professional team , which always good to work with. Service manger Greg Bell and his crew is always good to wo More

by ritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Apr 17, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 12, 2025

Dealership Rating
Employee Rating

Always get treated right at Volkswagen. Amazing place to buy and do service. 5 Stars… More

by northwest503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Apr 12, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 09, 2025

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Employee Rating

Super easy to work with and super efficient when servicing my car. I was in and out within 45 minutes. More

by Maygen.mcgrath3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , Sean Alvarado

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Apr 09, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 09, 2025

Dealership Rating
Employee Rating

I had a great time at VW of Salem. Staff and service was awesome and timely. More

by EROC1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Ezra Lamm, Jesse Reck, Matthew Reid, Erin Stack

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Apr 09, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 08, 2025

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Employee Rating

I stopped in to see if I could get a new inside filter. They were able to do it with about a 20 minute wait. Very nice to work with. More

by Allie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 07, 2025

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Employee Rating

Received excellent service on my vehicle at a fair price. Technicians were up front about cost and helpful in explaining issues More

by Jimeh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Apr 07, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 07, 2025

Dealership Rating
Employee Rating

Not impressed with service department at all. They rush the oil changes and forget things. They wanted me to buy all tires when my car has 28,000. Went to a tire shop and had balance and rotated More

by cdneice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

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Apr 10, 2025

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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