Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales | Page 22

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
221 Reviews
4.3

221 Reviews

Write a Review

221 Reviews of Daniel Gonzales

October 27, 2023

Dealership Rating
Employee Rating

My VW was used and not purchased from a VW company. It needed an inspection and lots of maintenance work. They completed the inspection and notified me of the work that needed to be done. The car is More

by BREAKS3223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Oct 29, 2023

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 16, 2023

Dealership Rating
Employee Rating

Great customer service. They took care of my auto issues and explained everything with no unexpected charges when it came time to pay. More

by MAC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Oct 17, 2023

Volkswagen of Salem responded

Mac, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 15, 2023

Dealership Rating
Employee Rating

They are a great team and friendly. Super caring. Only team I trust with my cars. More

by AMKOLANIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Oct 16, 2023

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2023

Dealership Rating
Employee Rating

Excellent costumer service. Had to get a quote on tires and previously got my brakes done More

by ADAMRASTAETTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Oct 16, 2023

Volkswagen of Salem responded

Thank you, Adam, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 11, 2023

Dealership Rating
Employee Rating

Courtesy is the first word that comes to mind when describing the service provided from this dealership. More

by RANDYFELLOWS3892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Oct 12, 2023

Volkswagen of Salem responded

Randy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 04, 2023

Dealership Rating
Employee Rating

Setting up my appointment had its challenges, but once I was in, the process was smooth as silk and way faster than I expected. More

by CERDMANCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , Brendon Braff

Oct 04, 2023

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 16, 2023

Dealership Rating
Employee Rating

Super friendly helped me with all of my needs would definitely come back here again More

by DEVINHANDLEBAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Matthew Reid

Sep 20, 2023

Volkswagen of Salem responded

Thanks for your perfect review, Devin! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Gregory Bell | Service Manager

September 11, 2023

Dealership Rating
Employee Rating

Greg Bell and his team are great to work with and treat me very good when I am in for a service. A shout out to Colin in the shop, Colin is the one who always works on my car. More

by GKUSCHNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Sep 13, 2023

Volkswagen of Salem responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Gregory Bell | Service Manager

Sep 13, 2023

GKUSCHNICK responded

Greg, you and your team treat me right every time I bring my Golf Tdi in for service.

September 02, 2023

Dealership Rating
Employee Rating

I bought my 2012 Tiguan new from another VW dealer. I have taken it to VW of Salem for the past several years for service and have always found everyone to be helpful and pleasant. I now have a more ma More

by Dennis
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Matthew Reid

Sep 08, 2023

Volkswagen of Salem responded

We truly appreciate you taking the time to write about your experience at our service department, Dennis. We want to provide all of our customers with quick and efficient vehicle maintenance, and I know this will be the case for your Tiguan. I'm happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. Take care! Sincerely, Gregory Bell | Service Manager

July 13, 2022

Dealership Rating
Employee Rating

I received prompt service, with all manor of courtesy. I will look to them when I replace my current vehicle. More

by dgoff1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Matthew Reid

Jul 18, 2022

Volkswagen of Salem responded

Thank you for your wonderful feedback! Sincerely, Joshua Hunsaker | General Manager

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