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Daniel Gonzales
Daniel Gonzales at Volkswagen of Salem

Daniel Gonzales

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.3
214 Reviews
4.3

214 Reviews

Write a Review

214 Reviews of Daniel Gonzales

February 15, 2026

Dealership Rating
Employee Rating

Will never bring our vehicle back. It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed a More

by HUD46
Recommend Dealer
No

Other Employees Tagged: Gregory Bell , Repair person

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January 24, 2026

Dealership Rating
Employee Rating

I’ve been going here for oil changes for 9 years, and they consistently provide wonderful service! More

by C.REDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jan 24, 2026

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 15, 2026

Dealership Rating
Employee Rating

My questions were not addressed properly. Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

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Jan 19, 2026

Volkswagen of Salem responded

Thank you for providing this feedback, Mina, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 04, 2026

Dealership Rating
Employee Rating

Very friendly staff great service in and out in no time I would highly recommend him for service on your vehicle More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Jan 04, 2026

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 02, 2026

Dealership Rating
Employee Rating

Professional auto services and friendly customer services following through all details. Josh has excellent customer services and treat customers with care and mindfulness. More

by Anthony Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , Josh and Greg

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Jan 03, 2026

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 17, 2025

Dealership Rating
Employee Rating

They use predatory sales tactics. They did not inspect items before recommending they be replaced. If I didn’t receive free oil changes would not go back. More

by TEVERETTL78
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Gregory Bell

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Dec 21, 2025

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

December 07, 2025

Dealership Rating
Employee Rating

They were great to work with we got straight to the point of sale and without presure.And seem to have a good selection of new and used autos More

by Dan
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Matthew Reid, Erin Stack

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Dec 07, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 30, 2025

Dealership Rating
Employee Rating

They made the appointment easy to schedule. It was Halloween and they got me in and out in good time More

by Ssettles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 30, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 21, 2025

Dealership Rating
Employee Rating

Professional and customer oriented. Would highly recommend the dealership to anyone looking to buy a new car. More

by RANDYFELLOW3892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Michael Wenzel

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Nov 21, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 20, 2025

Dealership Rating
Employee Rating

Anytime I have needed my car looked at and fixed this service center has always taken care of me. They are reasonable, explain things so that I understand what is happening. I would 100% recommend, amazi More

by JESSICA.GRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

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Nov 20, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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