Daniel Ricciardi
Daniel Ricciardi at Chapman Nissan

Daniel Ricciardi | Page 12

Service Lane Manager

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
122 Reviews
4.7

122 Reviews

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122 Reviews of Daniel Ricciardi

July 20, 2025

Dealership Rating
Employee Rating

Chapman Nissan in the Auto Mall did a great job with the repairs on my car. They kept me informed of everything that needed to be fixed on my car, worked with my car warranty company to get the major repair More

by Cree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Chapman Nissan responded

Thank you, Cree! We're so glad to hear that our team kept you well-informed, worked closely with your warranty company, and ensured a smooth repair process. We truly appreciate your trust in Chapman Nissan and are happy we could get your vehicle back on the road with care and clarity!

July 20, 2025

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They are honest & reliable! Lincoln took care of all my needs! Wouldn’t go anywhere else’ More

by Dotsiell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Marc Bear, Lincoln Overholtzer, Dwayne Thompson , AJ Milone, Jahaira Roman

Aug 04, 2025

Chapman Nissan responded

Thank you, Dotsiell! We're so glad to hear that Lincoln took great care of you and that you found our team honest and reliable. Your trust means everything to us—we look forward to seeing you again

July 19, 2025

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Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help. More

by Adir20450
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson

Aug 04, 2025

Chapman Nissan responded

Adir20450 Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help.

July 18, 2025

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We had a engineer check with a code p0301. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning. More

by haiyin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Dwayne Thompson , AJ Milone, Jahaira Roman

Aug 04, 2025

Chapman Nissan responded

Thank you, Haiyin! We’re glad we could provide a quick response and resolve the issue with the P0301 code promptly. It's great to hear you were pleased with the next-day service. We appreciate your trust and look forward to assisting you again!

July 17, 2025

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For the most part this dealership has delivered good service. The wait times and cost of labor are two areas that need attention. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Milone

Jul 18, 2025

Chapman Nissan responded

Thank you for your honest feedback, We’re glad to hear that you've generally received good service from our team. We understand your concerns about wait times and labor costs, and we’ll continue working to improve in those areas. Your input is truly appreciated!

July 16, 2025

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Amazing wonderful incredible experience not only that they respect their promise from last year, but they perform everything by the book. I thank you all my heart to the amazing advisor Jahaira, and to t More

by cipriandanscoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman, Superstar technician Mark

Jul 16, 2025

Chapman Nissan responded

Thank you so much for the heartfelt feedback! We're thrilled to hear that your experience was amazing and that Jahaira and Mark delivered on every promise with professionalism and care. We’ll be sure to share your kind words with them. We truly appreciate your loyalty and look forward to seeing you again next year!

July 14, 2025

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They’re friendly nice and polite and very good to the customer service team treat you like family👍 More

by Judybabe1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear , AJ Milone

Jul 14, 2025

Chapman Nissan responded

hank you so much for the kind words, Judy! We’re thrilled to hear that Marc Bear, Daniel Ricciardi, and the rest of our customer service team made you feel like family. That’s exactly the experience we strive for. We look forward to seeing you again soon! 👍

July 14, 2025

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Employee Rating

Pricing is too high for the services. The staffing is very friendly and attentive. Just the pricing More

by nafissayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Dwayne Thompson , AJ Milone, Jahaira Roman

Jul 14, 2025

Chapman Nissan responded

Thank you for your honest feedback. We understand that switching brands can come with different expectations, and we appreciate you giving us the opportunity to serve you. We're always looking for ways to improve, and we hope to exceed your expectations on your next visit.

July 14, 2025

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As a first time customer at this establishment, the service was top notch. Very professional.The staff was friendly. No complaints. More

by TheBoss72
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Chapman Nissan responded

Thank you for the great feedback! We're honored to have made a strong first impression. It's wonderful to hear that Daniel Ricciardi and our team provided top-notch, professional service. We appreciate your trust and look forward to serving you again!

July 11, 2025

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Clean, staff professional and service was great. Thank you for a job well done. Dan, service advisor meet me at the car in minimum time. More

by lgf8036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Chapman Nissan responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Dan provided prompt, professional service. We’ll be sure to pass along your appreciation to him. We truly value your support and look forward to serving you again!

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