
Daniela Velazquez Martinez
Customer Relation Liaison
Manly Honda
2777 Corby Ave
Santa Rosa, CA 95407
23 Reviews
Write a Review23 Reviews of Daniela Velazquez Martinez
May 01, 2025
I scheduled an after-market installation (trailer hitch & heated steering wheel), which took two full days instead of the one day that was promised. Then upon pickup, TWELVE different waning lights continuo heated steering wheel), which took two full days instead of the one day that was promised. Then upon pickup, TWELVE different waning lights continuously flashed. Third day… Manly couldn’t fix it and had to order a part. Fourth day… the part was defective. Fifth day… the part ended up not being there after all. I now have a SIXTH day scheduled. Disappointing service, for sure, with so much of my time wasted to date. And it’s still not fixed, so things might get even worse. (I have no issue with service rep Dani, however.) More
April 07, 2025
Very good Went over the process with me several times kept me posted through out my service drop off car is still not charging kept me posted through out my service drop off car is still not charging More
Other Employees Tagged: Sonia Abukweik, Carlo Verde
March 21, 2025
I was always afraid to go to the dealership for any work to be done. I had to go this time because it was a computer problem and I thought this would be the best place for this work. Dani took care of me an to be done. I had to go this time because it was a computer problem and I thought this would be the best place for this work. Dani took care of me and she is the kindest, most knowledgeable, and most caring individual. I felt so much more comfortable after working with her. She took care of everything including my worry. I recommend her highly and I would work with her anytime. Thank you so much Dani for everything you did. You are amazing. More
March 10, 2025
I brought my truck in for a recall, and then a few weeks later for a warranty issue. Both times I was helped very well by Shayla And on The days she couldn’t be there, The support from other workers was als later for a warranty issue. Both times I was helped very well by Shayla And on The days she couldn’t be there, The support from other workers was also exceptional. The car rental department was very helpful as well. I felt we were treated fairly and my truck is running very well now. More
Other Employees Tagged: Shyla Saxton, Lucia Chavez Lopez, Sara Hamilton
December 31, 2024
Total lack of keeping us in the loop. Also got a call the day after dropping off our car asking why we missed the appointment ! Also got a call the day after dropping off our car asking why we missed the appointment ! More
Other Employees Tagged: Lucia Chavez Lopez, Olivia Molinaro, Kristen Ohlsson , Carlos Martinez
November 07, 2024
I Always have a great experience at manly Honda. Staff are all friendly and welcoming. Store is always clean and service is quick. Staff are all friendly and welcoming. Store is always clean and service is quick. More
Other Employees Tagged: Hiram Lopez , Carlos Martinez

