
Daniela Velazquez Martinez
Customer Relation Liaison
Manly Honda
2777 Corby Ave
Santa Rosa, CA 95407
31 Reviews
Write a Review31 Reviews of Daniela Velazquez Martinez
July 22, 2025
You make an appointment for oil change but still had to wait for 2hrs and still work no completed had to bring my car following whole day ,only for them to call me at 5pm that my car was not done needed an wait for 2hrs and still work no completed had to bring my car following whole day ,only for them to call me at 5pm that my car was not done needed another day. The two stars are for the manager who helped me get a rental car and the one who helped me conceal my my oil change package they were very professional and supportive More
Other Employees Tagged: Dave Ashby, Jesse Martinez
July 16, 2025
Dani was great, every bit i did with her was great. It was unfortunate my issue was not fixed the first time, especially since I called requesting the swaybar be the original fix. I was also disappo It was unfortunate my issue was not fixed the first time, especially since I called requesting the swaybar be the original fix. I was also disappointed that loose parts were left on my windshield when i left the dealership. They rolled across my window shield on my way home. More
July 01, 2025
Manly Service Team was awesome again. Thank you Dani, for being able to get my daylights installed under warranty! The Manly service technicians did such a great job, my head lights loo Thank you Dani, for being able to get my daylights installed under warranty! The Manly service technicians did such a great job, my head lights look beautiful!! Dani has helped my twice now, and I appreciate the care I received. My experiences with the service team is what makes it worth the money and what makes me always bringing my vehicle back!!! More
Other Employees Tagged: The service technicians that replaced my headlights and performed my oil and tire rotation
June 12, 2025
Always feel heard, pampered and well cared for. It makes me feel safe to know they do a great job. It makes me feel safe to know they do a great job. More
Other Employees Tagged: Hiram Lopez, Carlo Verde
June 07, 2025
The service was great. I was happy to get a video showing the persons name who worked on my car along with showing what was done as well as checking my tire pressure and ba I was happy to get a video showing the persons name who worked on my car along with showing what was done as well as checking my tire pressure and battery hen ended the video with his name again and to reach out if I had questions. What a thoughtful way to include the customer. I really appreciated this. It meant a lot. Also I had mentioned that I wanted a different vehicle and I was provided an estimate for my vehicle if I was to trade my car in. I appreciated this and unfortunately my husband wanted to wait on doing a trade in but all the help and information was great. The service when I arrived was great above and beyond. Dani was a great help and so was the young man at the parts counter as well as Adrian who did the service on my car. I wish I could remember the name of the woman who put together the estimate for trade in for me but she was great as well. Thank you so much from a customer who appreciates how great the service department team did and who goes above and beyond. I hope that Honda appreciates their employees and what a great job they do by letting them know verbally and financially. Great all around. Thank you. Remembered names to also mention Denise and Mason. Thank you. More
Other Employees Tagged: Jose Rocha Jr, Denise Rice, Mason Coralde , Adrian F.
May 10, 2025
My satisfaction supersedes my previous negative review. I was frustrated that my promised one-day service turned into a problem that caused me six separate visits (at the time) to fix — and ultimately it I was frustrated that my promised one-day service turned into a problem that caused me six separate visits (at the time) to fix — and ultimately it took EIGHT trips. But with the repair finally being done right, management’s apology,, and management’s expression as to the unfortunate circumstances being a learning experience, I am pleased to be able to recommend Manly Honda with a top review. They really do have good people, and the waiting area is very pleasant. More
Other Employees Tagged: Tom Haidet, Jose Rocha Jr
May 01, 2025
I scheduled an after-market installation (trailer hitch & heated steering wheel), which took two full days instead of the one day that was promised. Then upon pickup, TWELVE different waning lights continuo heated steering wheel), which took two full days instead of the one day that was promised. Then upon pickup, TWELVE different waning lights continuously flashed. Third day… Manly couldn’t fix it and had to order a part. Fourth day… the part was defective. Fifth day… the part ended up not being there after all. I now have a SIXTH day scheduled. Disappointing service, for sure, with so much of my time wasted to date. And it’s still not fixed, so things might get even worse. (I have no issue with service rep Dani, however.) More

