Daniela Velazquez Martinez
Daniela Velazquez Martinez at Manly Honda

Daniela Velazquez Martinez

Customer Relation Liaison

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.7
31 Reviews
4.7

31 Reviews

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31 Reviews of Daniela Velazquez Martinez

July 22, 2025

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Great service, was quickly in and out. Service rep kept me informed. Loved the new video of the work being done. More

by ANETTE.NIEWALD
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Recommend Dealer
Yes
Jul 22, 2025

Manly Honda responded

Thank you very much for sharing your feedback. We appreciate you and your business and look forward to serving you again! Best, Your Manly Honda Team!

July 22, 2025

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You make an appointment for oil change but still had to wait for 2hrs and still work no completed had to bring my car following whole day ,only for them to call me at 5pm that my car was not done needed an More

by DAMARIS.NJUGUNA
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Recommend Dealer
No

Other Employees Tagged: Dave Ashby, Jesse Martinez

Jul 22, 2025

Manly Honda responded

Hi DAMARIS.NJUNGUNA, Thank you for your feedback and your business! On behalf of the Manly Honda Service Team, we sincerely apologize for your recent experience with our service. I understand that perfection is unattainable and mistakes can occur, but what matters most is how we respond afterward. Is there a good time for me to call and get more details about what exactly happened? We can then use that valuable information to coach and share with our team, helping us learn and prevent similar mistakes in the future. My name is Jose Rocha, Customer Experience Manager, and I look forward to speaking with you. You can contact me at 707.535.1163 or via email at jrocha@manlyauto.com. Best, Your Manly Honda Team

July 16, 2025

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Dani was great, every bit i did with her was great. It was unfortunate my issue was not fixed the first time, especially since I called requesting the swaybar be the original fix. I was also disappo More

by Henrygmirassou
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Recommend Dealer
Yes
Jul 16, 2025

Manly Honda responded

Hi Henrygmirassou, Thank you for taking my call today and sharing additional feedback. I'll make sure to pass this on. Being the 1st Honda dealership in America we want to always provide a five-star experience. I understand that nothing is perfect and mistakes can happen, but what matters most is what happens after that mistake. Let us know when you're coming for a car wash; it takes about 20 minutes. Thank you for allowing us to be of service. We look forward to your next visit! Warmest regards Manly Honda Service Team!

July 01, 2025

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Manly Service Team was awesome again. Thank you Dani, for being able to get my daylights installed under warranty! The Manly service technicians did such a great job, my head lights loo More

by Desiree V.
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Recommend Dealer
Yes

Other Employees Tagged: The service technicians that replaced my headlights and performed my oil and tire rotation

Jul 03, 2025

Manly Honda responded

Thank you for being our customer and sharing your feedback! We look forward to serving you again! Happy 4th! Best, Your Manly Honda Team!

June 12, 2025

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Always feel heard, pampered and well cared for. It makes me feel safe to know they do a great job. More

by BPEARSONTRUCK
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Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez, Carlo Verde

Jun 19, 2025

Manly Honda responded

Thank you for choosing Manly Honda! All of us at Manly Honda value your business and appreciate your feedback! Until next time, Your Manly Honda Team!

June 07, 2025

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The service was great. I was happy to get a video showing the persons name who worked on my car along with showing what was done as well as checking my tire pressure and ba More

by biggestbig1973
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Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr, Denise Rice, Mason Coralde , Adrian F.

May 13, 2025

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Received excellent customer service, they organize for a loaner car for over 2 weeks that my car was under repair! Thx Dani, working with you was amazing! More

by rosewainainah
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Recommend Dealer
Yes
Jun 27, 2025

Manly Honda responded

Thank you for choosing Manly Honda! We truly value your support and appreciate your feedback. Looking forward to seeing you again soon! Warm regards, Your Manly Honda Team

May 10, 2025

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My satisfaction supersedes my previous negative review. I was frustrated that my promised one-day service turned into a problem that caused me six separate visits (at the time) to fix — and ultimately it More

by DATAGUYY
Recommend Dealer
Yes

Other Employees Tagged: Tom Haidet, Jose Rocha Jr

May 15, 2025

Manly Honda responded

DATAGUY, We at Manly Honda appreciate your patience and understanding. Your feedback is valued and very important to us, and we look forward to learning from our mistakes to ensure customer satisfaction. Until we meet again, Your Manly Honda Team!

May 01, 2025

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I scheduled an after-market installation (trailer hitch & heated steering wheel), which took two full days instead of the one day that was promised. Then upon pickup, TWELVE different waning lights continuo More

by DATAGUY
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Recommend Dealer
No

April 08, 2025

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Everyone was exceptional and easy going I would recommend this dealership to all my friends More

by MCCURRY
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Recommend Dealer
Yes
Jun 28, 2025

Manly Honda responded

Thank you for sharing your feedback and for being part of our community! We truly appreciate you and your continued support. Looking forward to the next time we connect. Warm wishes, Your Manly Honda Team!

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