Danielle Reid | Page 2
Service Advisor
Jim Butler KIA
722 Long Road Crossing Drive
Chesterfield, MO 63005
Dealership Experience
1 yr, 4 mos
Industry Experience
13 yrs, 7 mos
119 Reviews
Write a Review119 Reviews of Danielle Reid
August 20, 2026
Able to get in and out less than a hour also helped me set up my app on phone set up my app on phone More
Other Employees Tagged: Benjamin Robertson
August 19, 2026
Dealership did not call me back. I left approx 50 messages. Service dept took 6 weeks to fix my prob. Sales dept promised a 200 dollar referral to my son which never happened. Matt, I left approx 50 messages. Service dept took 6 weeks to fix my prob. Sales dept promised a 200 dollar referral to my son which never happened. Matt, Roger and Scott in sales treated me poorly. Keith, Janelle, Tammy and Danielle in service could have cared less in my opinion. More
Other Employees Tagged: Keith Sutton, Rodger Harman, Scott Johnson, Tammie Baker, Matthew Harman
August 12, 2026
Danielle did a great job of communicating my options, explaining everything in detail, and provided consistent updates on the status of my vehicle. She is very personable and easy to deal with. explaining everything in detail, and provided consistent updates on the status of my vehicle. She is very personable and easy to deal with. More
August 11, 2026
They got me in quick for my oil change appointment which was nice even though when I showed up there seemed to be confusion about me having said appointment because of some comments that were made about hav was nice even though when I showed up there seemed to be confusion about me having said appointment because of some comments that were made about having someone stay late to do it which i found odd. The lady was very nice and and informative, the waiting area was clean and comfortable. Overall a good experience. More
Other Employees Tagged: Molly Davis
July 31, 2026
The issue I had is when Danielle was off no one else communicated. I would call multiple times a day and still would not get a call back when I did talk to somebody that had no idea what was going on wi communicated. I would call multiple times a day and still would not get a call back when I did talk to somebody that had no idea what was going on with my car then when I came and picked it up it wasn’t completed so nobody double checked it after the services were taken care of. Kept the car did the necessary repairs to fix it only to have dash panel parts not put back together when I picked it up again the second time in that day your sales people, sell cars your service department keeps your customers coming back. I have bought four vehicles from this location and due to the experience that I had in the service department. I will not buy another one from here sorry but I’m just being honest things would have to drastically change in order for me to change my mind. More
July 30, 2026
As always, the Service Department is exceptional here. They will always be my first choice! They will always be my first choice! More
Other Employees Tagged: Cheryl Cooper, Keith Sutton, Jake Borgmeyer, Tammie Baker, Doug Willis
July 29, 2026
I had a great experience working with Keith. He communicated very well with pricing and availability. The work took less time than anticipated. I was very pleased with the whole visit. He communicated very well with pricing and availability. The work took less time than anticipated. I was very pleased with the whole visit. More
Other Employees Tagged: Keith Sutton, Matt Burch, Jake Borgmeyer, Tammie Baker
July 27, 2026
They treat us with respect and explain what's needed to be corrected for our vehicle. be corrected for our vehicle. More
Other Employees Tagged: Keith Sutton, Matt Burch, Jake Borgmeyer, Tammie Baker
July 20, 2026
Very pleasant experience all around from the beginning to the end Thanks you!! so much the end Thanks you!! so much More
Other Employees Tagged: Brad Sowers, Keith Sutton, Rodger Harman, Matt Burch, Kenny Kent, Jake Borgmeyer, Tammie Baker, Doug Willis

