Danny Chupek | Page 33

Excellent Customer Service I never mind going to Jim Hudson Lexus for my service on my RX350. First I would like to say that the car I purchased is just perfect. Great running a I never mind going to Jim Hudson Lexus for my service on my RX350. First I would like to say that the car I purchased is just perfect. Great running and looks good. The customer service consultant was wonderful. His name was Danny Chupek he explained all that would be done to my car, got me a loaner to use and gave me an approximate time it would be finished. I was going to trade my 2013 RX350 for another Pre-certified car but you know the old saying "if it's not broken, don't fix it". I decided to wait another year before I trade it in. I just love my car. Thank you for being one of the best car dealers around. Judith Giangiulio, Originally from Pennsylvania. More

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Excellent customer service I have had my ES 350 for 10 years and it is still going strong thanks to the Jim Hudson team! They excel at customer service, keeping me informed dur I have had my ES 350 for 10 years and it is still going strong thanks to the Jim Hudson team! They excel at customer service, keeping me informed during the service visit of what is happening with my car, whether I wait there or whether I get a loaner. More

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Thank you Danny & Eric I scheduled a very last minute oil change at Jim Hudson Lexus on Killian Rd in Columbia SC. Danny was able to schedule me in next day. When he say tha I scheduled a very last minute oil change at Jim Hudson Lexus on Killian Rd in Columbia SC. Danny was able to schedule me in next day. When he say that the service was taking longer than expected, he offered a curtesy car. That way I was able to run all my errands on that side of town. Very helpful. More

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Nice People—prompt service I was greeted warmly when I arrived and the service rep was attentive and helpful. My loaner was a great vehicle and clean. While the cost is in e I was greeted warmly when I arrived and the service rep was attentive and helpful. My loaner was a great vehicle and clean. While the cost is in excess of what one would pay at a GM or Ford dealer, the service is first rate. More

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In for regular service, some additional things neededfixing I had not requested a loaner, but due the additional time needed for the needed service, the service consultant, Danny, requested a loaner for me to d I had not requested a loaner, but due the additional time needed for the needed service, the service consultant, Danny, requested a loaner for me to drive while the waiting. More

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Amazing Very great customer service Very detailed oriented Experience was a pleasure as always. They clean the vehicle. Keep me posted of every step o Very great customer service Very detailed oriented Experience was a pleasure as always. They clean the vehicle. Keep me posted of every step of the way ! More

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Fast in and out Great service as always. I was brought I n quickly and had oil change, tire rotation and filters. Once complete, my car was cleaned very well Great service as always. I was brought I n quickly and had oil change, tire rotation and filters. Once complete, my car was cleaned very well More

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Thanks Danny Chupek for bringing my extended warranty and additional services, that I had forgotten I had purchased, to my attention! You are the best!! for bringing my extended warranty and additional services, that I had forgotten I had purchased, to my attention! You are the best!! More

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Maintenance The customer service representative was great in scheduling my appointment. The service tech was great in letting me know the cost of the maintenance The customer service representative was great in scheduling my appointment. The service tech was great in letting me know the cost of the maintenance and calling me immediately when an issue came up. More

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Emergency service The battery that was less than 2 years old failed, it was promptly replaced with a new one on a Saturday afternoon in less than 2 hours! The battery that was less than 2 years old failed, it was promptly replaced with a new one on a Saturday afternoon in less than 2 hours! More

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