Danny Chupek | Page 33

Steadfast customer service I have been a loyal customer for 15 years, as this dealership/service team has been loyal to me. They are very thorough and explain the details of se I have been a loyal customer for 15 years, as this dealership/service team has been loyal to me. They are very thorough and explain the details of services/repairs before conducting the same. I greatly appreciate their loaner program which eliminates transportation issues while my SUV is undergoing service/repair. More

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Good job Normal 5K service with loaner. I was met at my car door in Service bay and everything went great from there. They were very busy but each customer w Normal 5K service with loaner. I was met at my car door in Service bay and everything went great from there. They were very busy but each customer was attended rapidly. Exit report met my needs. Overall no glitches. Great experience. Thank you! More

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40 K service Courteous and component service. Mark made the appointment and everything was taken care of - 40 K service and installed an update to the navigation Courteous and component service. Mark made the appointment and everything was taken care of - 40 K service and installed an update to the navigation system - I drive all over the US during the summer and don't always stay on the main roads. Really handy - beats the phone. More

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Professional and Friendly Service Danny was professional yet very friendly and courteous. He relayed information every step of the process and gave me an estimate before starting any Danny was professional yet very friendly and courteous. He relayed information every step of the process and gave me an estimate before starting any service. He kept me updated and ensured that I was comfortable in the waiting area. Thanks, Danny for excellent service. More

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Problem with service advisor Had I listened to the first service advisor I talked to I would not have ever returned to the dealership. Without looking at my car he told me my car Had I listened to the first service advisor I talked to I would not have ever returned to the dealership. Without looking at my car he told me my car was not the problem and to keep this from happening again I should not leave my key in the car. Danny Chupak and Anita Smith went above and beyond to correct this situation. They should be applauded. Without Anita and Danny’s assistance my answer above would have been a definite NO. More

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Excellent Customer Service Everyone is always so nice, smiling, and pleasant and willing to help!! It’s a very nice environment! I’m another satisfied customer! I would recomm Everyone is always so nice, smiling, and pleasant and willing to help!! It’s a very nice environment! I’m another satisfied customer! I would recommend to others. More

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Dependable and reliable Since moving to SC about 10 years ago I have dealt with JIM HUDSON LEXUS and have always been satisfied and impressed with the service. I feel confid Since moving to SC about 10 years ago I have dealt with JIM HUDSON LEXUS and have always been satisfied and impressed with the service. I feel confident with Juan my sales person and have never had any problems with my cars. The service is impressive. More

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Excellent Customer Service I never mind going to Jim Hudson Lexus for my service on my RX350. First I would like to say that the car I purchased is just perfect. Great running a I never mind going to Jim Hudson Lexus for my service on my RX350. First I would like to say that the car I purchased is just perfect. Great running and looks good. The customer service consultant was wonderful. His name was Danny Chupek he explained all that would be done to my car, got me a loaner to use and gave me an approximate time it would be finished. I was going to trade my 2013 RX350 for another Pre-certified car but you know the old saying "if it's not broken, don't fix it". I decided to wait another year before I trade it in. I just love my car. Thank you for being one of the best car dealers around. Judith Giangiulio, Originally from Pennsylvania. More

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Excellent customer service I have had my ES 350 for 10 years and it is still going strong thanks to the Jim Hudson team! They excel at customer service, keeping me informed dur I have had my ES 350 for 10 years and it is still going strong thanks to the Jim Hudson team! They excel at customer service, keeping me informed during the service visit of what is happening with my car, whether I wait there or whether I get a loaner. More

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Thank you Danny & Eric I scheduled a very last minute oil change at Jim Hudson Lexus on Killian Rd in Columbia SC. Danny was able to schedule me in next day. When he say tha I scheduled a very last minute oil change at Jim Hudson Lexus on Killian Rd in Columbia SC. Danny was able to schedule me in next day. When he say that the service was taking longer than expected, he offered a curtesy car. That way I was able to run all my errands on that side of town. Very helpful. More

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