Danny Koon | Page 2

From the moment we walked through the doors we received amazing service. Kerri is the absolute BEST. She walked us through the entire process and made it so simple and easy on us. Adam was super nice and t amazing service. Kerri is the absolute BEST. She walked us through the entire process and made it so simple and easy on us. Adam was super nice and took his time explaining each warranty coverage, answered all of our questions and never made us feel rushed. Danny was also super nice and helpful! We will for sure do business with this location again in the future. THANK YOU TEAM! More

Helpful 0

Report | Print

Very informative, helpful and easy to do business with. Also very responsive to any questions. Also very responsive to any questions. More

Helpful 0

Report | Print

Eveyone here, from service to sales, is always friendly and professional. The staff is knowledgeable and find resolution to all of my questions or concerns. and professional. The staff is knowledgeable and find resolution to all of my questions or concerns. More

Helpful 1

Report | Print

Doing it right b me, my 4th vehicle! Sales, finance and service are all great Sales, finance and service are all great More

Helpful 0

Report | Print

Began a search for a 2022 Obsidian Blue Pearl Hone Passport in November. Was informed by another dealer that 2021 inventory (awaiting chips) would preclude 2022 models to arrive. I decided to learn Passport in November. Was informed by another dealer that 2021 inventory (awaiting chips) would preclude 2022 models to arrive. I decided to learn how to be patient as I did not want to purchase a year old model without any kind of 'deal'. I searched online once we returned from holidays with family and found 'my car' in Hickory NC and began discussion with that dealer. They did not seem anxious to provide 'drive out price'. Then I found Honda of Columbia - MIRACLE - you had my car! Danny was courteous, professional, thorough in delivering info. Calls back & forth as I already had pre-approval for financing - then we drove down - test drove the car and knew it was what we wanted. Great experience! Great team effort (then working with Matt for financing options). We received a fair offer for our 2010 Honda Civic and made the deal. We drove home to find our 7-month Lab puppy waking up and ready to go outside. A great end to a so-so year. May you and yours enjoy a New Year filled with good health, great wealth and extraordinary love and happiness! We feel so blessed. THANKS! More

Helpful 0

Report | Print

I have been buying Hondas for many years and it has been a delightful experience. They have helped me get good deals and their service department is first rate, a delightful experience. They have helped me get good deals and their service department is first rate, More

Helpful 0

Report | Print

Danny was good to deal with overall. The main thing that rubs me the wrong way is when I stated the payment we were working towards during the process, there was no mention of the extras that would be added rubs me the wrong way is when I stated the payment we were working towards during the process, there was no mention of the extras that would be added just before signing in the business office. Which drives the payment up even more, and above what we really wanted. Things like that shouldn’t be a surprise and needs to be disclosed during the process at the sales table so your customer knows exactly what to expect. Instead we get that one last sales pitch for the dealership to make money and isn’t very much appreciated. It would be. After to have the warranty extras on the table before going back to sign the deal. I learned a valuable lesson this time around and it won’t happen again. And I can’t say that I felt the gentleman who I signed papers with cared about anything other than getting that last extra add on sold. I don’t mind and can understand needing to make money, it would go a long way if it was went about differently and more professionally other than the typical car salesman way. So if Honda of Columbia wants to be different this is where I’d start. You’ll get more repeat business treating your customers like people rather than a dollar sign. More

Helpful 0

Report | Print

The only thing I would ask is that the salesman update the seller every 2-3 days with progress or lack thereof in obtaining the delivery of the desired vehicle. I called twice in my 2 week waiting period the seller every 2-3 days with progress or lack thereof in obtaining the delivery of the desired vehicle. I called twice in my 2 week waiting period because I never heard from Mr Koon. He was always polite and professional, but, in my humble opinion, feel that a little communication goes a long way. More

Helpful 0

Report | Print

Everyone at Honda of Columbia was Great, the customer service and they all were very knowledgeable and helpful!! Mr. Koon was awesome. service and they all were very knowledgeable and helpful!! Mr. Koon was awesome. More

Helpful 0

Report | Print

Simple, stress free and pleasant. Our shopping experience with Danny Koon and Honda Cars was all these things and more. No hidden add on features and the lowest dealer fee in the State. Financing was a breez with Danny Koon and Honda Cars was all these things and more. No hidden add on features and the lowest dealer fee in the State. Financing was a breeze with a great term designed especially for us. We highly recommend Danny and your locally owned Honda of Columbia for your next buying experience. Brent & Candy Sansbury More

Helpful 0

Report | Print