Daren Schaffert | Page 2
General Sales Manager
Heritage Cadillac
303 W Roosevelt Rd
Lombard, IL 60148
Dealership Experience
17 yrs, 7 mos
Industry Experience
38 yrs, 6 mos
Languages Spoken
English
71 Reviews
Write a Review71 Reviews of Daren Schaffert
April 19, 2021
Excellent Service & Loaner Departments. Mark Brennan is an exception Service Adviser. Always timely, professional & efficient. Quite a bit of inventory, and a great Sales Manager. an exception Service Adviser. Always timely, professional & efficient. Quite a bit of inventory, and a great Sales Manager. More
Other Employees Tagged: Mark Brennan
April 14, 2021
Professional customer service , please to do business with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at H with friendly and honest Dealership , fast turnaround time , I hope to due more business in the future , Even I didn’t purchase my Cadillac at Heritage , looking forward to due business Sincerely, The retired mechanic ... FYI Mr. Burrell Excellent customer service Rep. More
Other Employees Tagged: Charles Hughes, Fran Scepanovich, Basil Chiocca, Tom Capps, Joe Ignoffo , Todd Cunningham, Tony Pescatore, Henry Burrell
October 23, 2020
I took delivery of a custom ordered Cadillac CT5-V on September 4th. Ever since then it has been in the shop for about a month for the same steering and suspension issue. I have an appointment on Tuesday September 4th. Ever since then it has been in the shop for about a month for the same steering and suspension issue. I have an appointment on Tuesday, October 27th to give them a 4th crack at it. To be fair, the first replacement power steering rack GM sent them turned out to be defective. However, the dealer has been really, really good throughout the ongoing ordeal. They listen, and don’t try to deny problems. Michael Ammerman, the service advisor I’ve been working with has been patient, attentive, and communicative through the whole process. The mechanic doing the repairs, I think Rich is his name, has also been good to work with. Shoutout to both of them for some of the best dealer customer service I’ve ever experienced. Finally, the loaner cars they put you in are Cadillacs as well, so that’s nice. Honestly, the best service I’ve ever received at a dealer, bar none. I just hope they and GM can get to the bottom of the issues with the car. More
Other Employees Tagged: Michael Ammerman , Matt Cameron, Todd Cunningham, Linda Diaz, Rich
October 16, 2020
When we purchased our 2011 Cadillac, Bill Heussner personally ensured our concerns were addressed and put us first throughout the process. It was a real pleasure doing business with Bill and Heritage personally ensured our concerns were addressed and put us first throughout the process. It was a real pleasure doing business with Bill and Heritage Cadillac. More
Other Employees Tagged: Bill Heussner
July 10, 2020
I Have purhased new cars here ervery three years since 2000 Everyone Employed at this dealership are just AWESOME I've been a happy client for a very long time at this dealership I have had overall great experi Everyone Employed at this dealership are just AWESOME I've been a happy client for a very long time at this dealership I have had overall great experiences with Sales, Service, parts and the body shop More
Other Employees Tagged: Charles Hughes, Fran Scepanovich, Tom Capps, Burrell Henry , Linda Diaz, Ed Gegenheimer, Tony Pescatore
July 10, 2020
Repeat customer says it all I am a multiple repeat customer to Heritage. Sales, service and management have all been terrific to deal with over the past 12 years. Six vehicles I am a multiple repeat customer to Heritage. Sales, service and management have all been terrific to deal with over the past 12 years. Six vehicles over this time period should be the obvious endorsement! More
Other Employees Tagged: Charles Hughes, Burrell Henry , Tony Pescatore
July 09, 2020
First time customer. They nailed it in every aspect. A++++++ Our salesperson was Joe Ignoffo , and the sales manager was Daren. Both treated my wife, and I with the best possible customer service. And for that m Our salesperson was Joe Ignoffo , and the sales manager was Daren. Both treated my wife, and I with the best possible customer service. And for that matter everyone we met there as well. Exceeded expectations. I cannot be more satisfied. More
Other Employees Tagged: Joe Ignoffo , The gentleman who handled the finance paperwork was outstanding. I believe his name was Larry.
June 30, 2020
Burrell is a keeper, very professional never been so satisfied. He all way make sure I am taking care all the time i Thank you!!! satisfied. He all way make sure I am taking care all the time i Thank you!!! More
Other Employees Tagged: Fran Scepanovich, Burrell Henry
June 18, 2020
They were very professional and polite. That's why we keep coming back for service and to purchase new cars. Location is also very easy to get to for us. keep coming back for service and to purchase new cars. Location is also very easy to get to for us. More
Other Employees Tagged: Charles Hughes, Fran Scepanovich, Basil Chiocca, Tom Capps, Joe Ignoffo , Todd Cunningham, Louie Lopez, Tony Pescatore, Frank Wadda